Services License Manager

🕒 October 7

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Home Depot

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🏗️ Construction

📦 Logistics

🛒 Retail

💰 Debt Financing on 2007-07

Construction • Logistics • Retail

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Ensure THD At Home Services compliance with state and local regulatory license requirements • Hold and maintain specific trade licenses • Build and maintain relationships with state and local officials and trade organizations • Oversee Field compliance activities, including Service Provider licensing, permitting, professional standards, jobsite quality audits, and jobsite supervision • Ensure Service Providers comply with state and local contractor requirements and trade standards • Take state-regulated exams and complete continuing education requirements to attain or maintain trade licenses • Resolve customer complaints related to THD Services installations and approve customer satisfaction mark-downs up to $1,000 • Meet with state and local officials and trade groups to discuss or resolve compliance issues • Perform ad hoc data analysis to identify risk and non-compliance areas • Report findings and propose solutions and process improvements to Service Compliance • Act as the primary compliance decision-maker for jobs performed by THD Service Providers in assigned categories and geography • Lead a work group by assigning and reviewing work, training, and contributing to performance appraisals • Travel overnight more than 50% of the time

🎯 Requirements

• Must be eighteen years of age or older • Must be legally permitted to work in the United States • Strong relationships with state and local regulatory agencies and/or trade organizations • Intermediate skill in Microsoft Office Suite • Minimum education: high school diploma and/or GED • Minimum 6 years of work experience • Must hold HVAC or Mechanical Contractor license in Florida • Ability to pass any state/county/city regulated trade exams within a specified region • Ability to effectively manage Service Provider performance to ensure full compliance with regulatory law and their Service Provider Agreement • Effective interpersonal skills to develop relationships and persuade others to resolve problems, change people's minds and directly produce customer satisfaction • Ability to perform data analysis and derive meaningful conclusions • Ability to develop and implement process improvements and resolve complex issues

🏖️ Benefits

• No benefits, perks, or compensation extras are specified in the posting

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