Fraud Analyst

Job not on LinkedIn

🕒 September 1

🇺🇸 United States – Remote

💵 $78k - $108k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Hotel Engine

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🏨 Hospitality

📦 Logistics

🛍️ eCommerce

💰 $65M Series B on 2021-12

Hospitality • Logistics • eCommerce

Hotel Engine is a powerful platform that simplifies business travel by allowing companies to easily book, manage, and save on travel needs. The platform offers access to over 750,000 hotels globally, enabling seamless reservations for various group sizes, from small teams to large corporate events. With features like centralized reporting, flexible payment options, and dedicated support, Hotel Engine aims to streamline the travel experience for both organizations and individual travelers, ensuring significant savings in time and money.

📋 Description

• Investigate and close fraud cases across Engine X card fraud, application fraud, and travel marketplace disputes through the full investigation lifecycle • Triage Early Fraud Warning (EFW) alerts and act quickly to prevent disputes from escalating • Manage card disputes and chargebacks through documentation, representment, and resolution • Document every case to the standard required for Suspicious Activity Report (SAR) filing • Identify cross-case patterns including fraud rings, shared IP signals, and behavioral clusters • Partner with Member Support, Legal/Compliance, and Credit on high-severity and coordinated fraud events • Contribute to SOPs and playbook development as the fraud landscape evolves • Report to the Sr. Manager, Fraud Operations

🎯 Requirements

• Experience investigating fraud cases from alert through resolution, including card fraud, application fraud, or identity fraud • Chargeback and dispute lifecycle experience • Strong written documentation supporting regulatory review • Ability to identify patterns across cases • Salesforce or equivalent case management platform experience • Fraud detection platform experience such as SEON or Kount is a plus • BSA/AML awareness; SAR filing support experience is a plus • CFE (Certified Fraud Examiner) is a plus, not required

🏖️ Benefits

• Equity for all employees • Competitive base pay tied to role and experience • Annual bonuses or commissions may be available depending on the role • Hybrid-hub model with office-based or fully remote environments • Benefits package; full list available at engine.com/culture