
10,000+ employees
Founded 1961
đĽ Healthcare
đĄď¸ Insurance
âď¸ Healthcare Insurance
Healthcare ⢠Insurance ⢠Healthcare Insurance
Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.
đ August 17
đşđ¸ United States â Remote
đľ $39k - $49.4k / year
â° Full Time
đĄ Mid-level
đ Senior
đĽď¸ Administration
đŚ H1B Visa Sponsor
đť Ghost score 22%
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10,000+ employees
Founded 1961
đĽ Healthcare
đĄď¸ Insurance
âď¸ Healthcare Insurance
Healthcare ⢠Insurance ⢠Healthcare Insurance
Humana is a healthcare company dedicated to making a positive impact on the health of individuals, communities, and the healthcare system as a whole. With a focus on putting health first, Humana serves a diverse range of populations, including seniors and the military, providing Medicare Advantage HMO, PPO, and PFFS plans. Humana is committed to fostering a culture of belonging and mutual respect, offering competitive and flexible benefits to ensure the financial security of its employees and their families. The company prides itself on creating an inclusive workplace where everyone has the opportunity to succeed.
⢠Support utilization management policies, procedures, and operations ⢠Assist with activities that promote appropriate member care and services ⢠Complete administrative tasks according to established guidelines and procedures ⢠Maintain accurate records and documentation ⢠Meet quality, productivity, and timeliness expectations ⢠Prioritize and complete assigned work within designated timeframes ⢠Follow departmental policies, compliance requirements, and performance standards ⢠Escalate issues outside established guidelines ⢠Collaborate with internal teams to support operational goals ⢠Perform work under close supervision and within defined processes
⢠Administrative or technical support experience ⢠Excellent verbal and written communication skills ⢠Strong attention to detail ⢠Strong typing and computer navigation skills ⢠Ability to manage multiple or competing priorities using multiple computer applications simultaneously ⢠Passion for contributing to an organization focused on continuously improving consumer experiences ⢠Previous contact center or related customer service experience with telephone experience desired ⢠Healthcare experience ⢠High School diploma preferred ⢠Proficiency with electronic medical record and documentation programs ⢠Proficiency and/or experience with medical terminology and/or ICD-10 codes ⢠Experience with Utilization Review and/or Prior Authorization, preferably within a managed care organization ⢠Previous work-at-home experience ⢠Minimum internet speed of 25 Mbps download and 10 Mbps upload ⢠Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information
⢠Medical, dental, and vision benefits ⢠401(k) retirement savings plan ⢠Paid time off ⢠Company and personal holidays ⢠Paid parental and caregiver leave ⢠Short-term and long-term disability ⢠Life insurance ⢠Internet expense payment for employees who live and work from home in California, Illinois, Montana, or South Dakota ⢠Telephone equipment provided for Home or Hybrid Home/Office employees ⢠Remote work arrangement ⢠Occasional travel to Humana offices for training or meetings
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đ˘ Junior
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đĽď¸ Administration
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