Back Office Customer Service Representative

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June 26

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Humus Recruitment N.V.

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HR Tech • Recruitment • B2B

Humus Recruitment N. V. is a human resources solution company based in Suriname, dedicated to facilitating the growth of individuals, businesses, and communities through innovative recruitment services. The company emphasizes values such as trust, integrity, and engagement, striving to connect local talent with global opportunities. Humus Recruitment provides a range of services including recruitment consulting, payroll services, career management, and visa immigration services, all aimed at helping clients find the best candidates suited to their strategic needs.

11 - 50 employees

Founded 2021

👥 HR Tech

🎯 Recruiter

🤝 B2B

📋 Description

• Serve as first point of contact for customers and partners of the EV charging platform. • Assist with questions regarding charging cards, user accounts, orders, and charging sessions. • Provide accurate follow-up and a customer-friendly approach to ensure seamless service. • Manage multiple tasks, communicate effectively across departments, and take initiative. • Contribute to a dynamic, innovative team and support professional growth opportunities.

🎯 Requirements

• 2+ years of relevant work experience in a similar role. • Strong organizational and multitasking skills with great attention to detail. • Excellent communication skills, both written and verbal. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). • Ability to work independently, take initiative, and meet deadlines. • Comfortable working in a remote or hybrid environment if needed. • Strong sense of responsibility and a proactive mindset. • Fluent in Dutch and English (both spoken and written). • Experience with CRM systems or administrative software is a plus.

🏖️ Benefits

• A full-time position of 40 hours per week, fully remote. • An attractive salary with growth opportunities based on performance. • A professional and enthusiastic Dutch team where several Surinamese colleagues are already successfully contributing. • A well-equipped home office setup: laptop, software, and a stable connection. • Coaching, training, and remote support to help you bring out your best. • Hands-on experience in an international and fast-growing sector. • Contributing to a sustainable future in the world of electric mobility.