Channel Programs, Enablement & Portal Manager

🕒 Yesterday

🇺🇸 United States – Remote

💵 $125k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 3%

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Huntress

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

Huntress is a cybersecurity firm that provides managed detection, investigation, and response solutions to protect endpoints, identities, and email environments. It offers a platform with managed EDR, security awareness training, ITDR for Microsoft 365, and SIEM solutions, all supported by a 24/7 Security Operations Center. Huntress is designed to secure small and medium-sized businesses against cyber threats. Their services help organizations across industries, ensuring robust protection and compliance, especially in environments like education, finance, healthcare, manufacturing, and government.

📋 Description

• Manage the Huntress partner program(s), related enablement, and day-to-day partner portal operations • Manage portal content, assets, announcements, training uploads, user access, and partner support • Serve as first-line support for portal questions, login issues, and workflow challenges • Identify and resolve friction in the partner journey • Shape the portal roadmap, including page structure, navigation, and feature rollouts • Recommend portal improvements based on partner feedback and usage data • Design and run partner engagement initiatives, including launch campaigns, contests, incentives, and nurture communications • Create onboarding journeys, how-to guides, walkthroughs, webinars, and training content for external partners • Develop internal playbooks, talk tracks, FAQs, and updates for Sales, Account Management, Partner Managers, Marketing, and other stakeholders • Support global program rollouts across NA, EMEA, and APAC while adapting content to local partner needs • Collaborate with Sales Operations, Partner Marketing, Product Marketing, Sales, Demand Gen, and Product • Track and report portal adoption, active users, training completion, content engagement, and program participation • Use data to refine engagement strategy and demonstrate enablement impact to leadership

🎯 Requirements

• 4+ years of experience in channel programs, partner operations, partner marketing, or partner enablement, ideally within a SaaS or cybersecurity environment • Hands-on experience administering a partner portal or PRM platform • Proven ability to build and deliver practical enablement for internal teams and external partners, including MSPs, resellers, VARs, and distributors • Track record of running adoption programs such as campaigns, incentives, or contests, and measuring results • Exceptional attention to detail and ability to manage multiple workflows, deadlines, and stakeholders • Excellent written and verbal communication skills • Ability to explain complex programs simply and influence across teams and regions • Passion for partner success and strong service orientation • Comfortable using PRM, CRM, and marketing automation tools such as Salesforce and HubSpot • Experience with reporting dashboards and tracking program health and partner activity

🏖️ Benefits

• 100% remote work environment - since our founding in 2015 • Generous paid time off policy, including vacation, sick time, and paid holidays • 12 weeks of paid parental leave • Highly competitive and comprehensive medical, dental, and vision benefits plans • 401(k) with a 5% contribution regardless of employee contribution • Life and Disability insurance plans • Stock options for all full-time employees • One-time $500 reimbursement for building/upgrading home office • Annual allowance for education and professional development assistance • $75 USD/month digital reimbursement • Access to the BetterUp platform for coaching, personal, and professional growth • Bonus and equity

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