Part-time Virtual Assistant, E-commerce Assistant

Job not on LinkedIn

3 days ago

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Hunt St

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Recruitment • HR Tech • B2B

Hunt St is an Australia-based recruiting firm founded by brothers Shaun and Eliot with the aim of helping small and medium-sized enterprises (SMEs) hire top offshore talent directly, avoiding the high costs associated with traditional outsourcing agencies. The company offers a unique one-time finder's fee model, enabling clients to save significantly on recruitment costs. They provide comprehensive services including job postings, candidate screenings, interviews, and legal support for compliant remote hiring. Hunt St specializes in sourcing talent from countries like the Philippines, Nepal, Indonesia, and India, offering a transparent and ethical hiring process that allows businesses to provide fairer compensation to employees while ensuring stringent security and compliance measures are met.

2 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

📋 Description

• Manage and respond to messages across three inboxes • Maintain timely, warm, clear communication with our customers. • Handle Instagram DMs and basic social interactions. • Flag issues immediately (repeat customer problems, unclear events, errors in communication, etc.). • Manage the Momence booking platform: • Schedule classes • Update times and availability • Process cancellations or changes • Resolve customer issues • Ensure class schedules remain accurate and up to date. • Assist customers with access issues and questions. • Update course content (light backend tasks). • Keep student experience smooth and seamless. • Update stock levels and product availability. • Upload new products, images, and basic descriptions. • Clean up outdated or inaccurate listings. • Assist with coordinating new product launches. • Document internal processes as you learn them. • Help us build clear, repeatable SOPs for inbox, bookings, Shopify, social responses, admin tasks, etc. • Identify inefficiencies and propose improvements. • Take ownership in stabilising systems as we scale. • Manage Samuel’s calendar (meetings, reminders, appointments). • Draft simple communications or WhatsApp group messages. • Help manage follow-up tasks and reminders. • Compile wholesale leads and contact lists. • Do light competitor or category research. • Maintain clean and organised spreadsheets.

🎯 Requirements

• - Minimum 5+ years as a VA, e-commerce assistant, or online operations assistant • - Experience managing multiple inboxes • - Strong communication skills in English • - Shopify experience • - Experience with CRM/booking tools (Momence or similar) • - Experience with Kajabi or another online course platform • - Social media messaging skills (Instagram) • - Ability to work independently and meet deadlines • - Experience building SOPs or documenting processes (preferred) • - Comfort with spreadsheets and basic research

🏖️ Benefits

• This is a remote role that may be set up as either an independent contractor engagement or via an Employer of Record (EOR), depending on client preferences and legal structure. • To ensure alignment and transparency, successful candidates will be expected to: • - Be available for meetings and collaboration during core [AEST or PHT] business hours • - Disclose any existing ongoing roles or client work • - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor” if not employed via EOR)