Senior Payroll Officer

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November 20

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Hunt St

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Recruitment • HR Tech • B2B

Hunt St is an Australia-based recruiting firm founded by brothers Shaun and Eliot with the aim of helping small and medium-sized enterprises (SMEs) hire top offshore talent directly, avoiding the high costs associated with traditional outsourcing agencies. The company offers a unique one-time finder's fee model, enabling clients to save significantly on recruitment costs. They provide comprehensive services including job postings, candidate screenings, interviews, and legal support for compliant remote hiring. Hunt St specializes in sourcing talent from countries like the Philippines, Nepal, Indonesia, and India, offering a transparent and ethical hiring process that allows businesses to provide fairer compensation to employees while ensuring stringent security and compliance measures are met.

2 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

📋 Description

• Own end-to-end payroll workflow delivery to ensure accuracy, timeliness, and compliance • Monitor, manage, and enforce SLAs, proactively identifying and resolving capacity risks • Oversee escalations and complex customer issues, ensuring high-quality outcomes • Implement and continuously refine robust quality control practices with our Process & Quality team • Lead root-cause analysis, document findings, and implement preventive solutions • Maintain and enhance standard operating procedures and knowledge assets • Build and optimise scalable onboarding processes to reduce key-person dependency • Act as the technical payroll SME as we transition toward a marketplace and tech-enabled delivery model • Partner closely with Product & Engineering to improve workflows, automate manual tasks, and unlock efficiencies • Develop, mentor, and upskill payroll specialists to maintain high performance • Support hiring, onboarding, and capability development across the payroll team • Work closely with Customer Success, Implementations, and Quality to continuously improve service delivery • Provide insights and operational feedback to influence roadmap and strategic priorities

🎯 Requirements

• Minimum of 3 years of experience in payroll leadership, with a strong track record in operational delivery • Demonstrated ability to execute efficiently while maintaining high-quality outcomes at scale • Strong focus on accuracy, compliance, and consistency across all payroll processes • Experienced in building and optimizing scalable systems, workflows, and operational structures • Deep knowledge of payroll operations and compliance, ideally across Australia and New Zealand • Strong attention to detail with the ability to think strategically and design effective end-to-end systems • Comfortable working closely with product and engineering teams to improve tools, automation, and overall efficiency • Motivated to contribute to the evolution of a modern, tech-enabled payroll delivery model • **Bonus Points:** • Have experience transitioning teams to marketplace, BPO, or distributed delivery models • Have implemented or enhanced payroll platforms and automation • Have worked in a startup or high-growth environment • Have experience across multiple payroll systems and regional compliance environments