Senior Project Manager

🕒 September 22

🌐 Spain, Italy, +2 more countries – Remote

🇪🇸 Spain – Remote 🇮🇹 Italy – Remote 🇩🇪 Germany – Remote 🇵🇹 Portugal – Remote

💵 €78.4k - €85k / year

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

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Hyland

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🏢 Enterprise

B2B • SaaS • Enterprise

Hyland is a company that provides a collaborative community platform for its customers and partners, offering access to resources such as products, solutions, and updates. The platform enables users to share feedback, ask questions, and connect with each other, fostering operational knowledge and organizational value. Hyland Community aims to enhance user experience by facilitating interaction between experts and community members.

📋 Description

• Manage all aspects of customer implementation projects from initiation through project closure • Drive solution definition, resource allocation, project direction, team building, budget control, non-conformity resolution, and risk management • Plan, lead, and control projects and related personnel using project methodologies and tools • Lead team and client meetings and ensure timely follow-up and accountability • Develop and manage project plans covering goals, strategy, staffing, and scheduling • Create and maintain comprehensive project documentation • Design solutions and resolve conflicts as a first level of escalation • Manage delivery of solutions aligned with expected customer business value • Manage client expectations and day-to-day interactions • Identify and mitigate risks and provide timely updates to internal and external stakeholders • Orchestrate professional services delivery and promote future software and services opportunities • Mentor team members and contribute to the team's best-practice knowledge base

🎯 Requirements

• Bachelor's degree or equivalent experience • Demonstrated success managing complex projects from initiation through closure • Solid industry vertical or solution area experience, including ECM or other relevant solution implementation experience • Strong oral and written communication, facilitation, and project management skills • Strong interpersonal and organizational skills • Proficiency with Microsoft Windows and Office, including MS Project and Visio • Working knowledge of program/project management software • Experience providing guidance, mentorship, and support to developing team members in a professional services environment • Ability to manage change and handle risk and uncertainty in a fast-paced environment • Ability to drive projects to completion with minimal oversight • Ability to develop and maintain strategic working relationships and serve as a trusted advisor • Willingness to travel up to 30% annually, with flexibility for additional travel

🏖️ Benefits

• Career development resources • Wellbeing programs • Innovation practices • Employee initiatives and giving campaigns • Inclusive workplace culture