Unit Manager

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4 days ago

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Fondation iad

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Créée en décembre 2021, la Fondation iad a pour vocation d’intervenir dans deux principaux domaines en France et à l’International (Italie, Allemagne, Espagne, Portugal et Mexique) :

201 - 500 employees

📋 Description

• Supervise and support a team of administrative managers (approximately 10 employees). • Organize and monitor the team’s activities to achieve set objectives. • Lead, motivate and foster a strong team dynamic. • Conduct positioning and performance review meetings with the managers in your unit. • Carry out positioning and evaluation interviews, set individual objectives and identify coaching and training needs. • Develop your team members’ skills and ensure their professional growth. • Manage the department’s operations using supervision tools and produce regular reports. • Maintain awareness of developments in your area of activity. • Serve as a subject-matter reference and participate in projects to optimize activity organization (processes, tools, information systems) or in cross-functional initiatives.

🎯 Requirements

• Proven initial experience in frontline management, ideally in customer relations or a call center. • Strong managerial inclination and leadership skills. • Excellent written and verbal communication skills. • Organizational ability, adaptability and analytical mindset. • Good interpersonal skills and a collaborative team spirit. • Energy, responsiveness and commitment. • Integrity, discretion and respect for confidentiality.

🏖️ Benefits

• Meal vouchers • Various bonuses (profit-sharing, performance bonuses, ...) • Child sick days • Attractive company health insurance