Product Specialist

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £35k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪄 Product Specialist

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ICS AI Ltd

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1994

🤖 Artificial Intelligence

🤝 B2B

📚 Education

Artificial Intelligence • B2B • Education

ICS AI Ltd. is a company focused on transforming public services through generative AI solutions. With its SMART: platform, ICS AI facilitates AI transformation for sectors such as local government and education, enhancing service delivery and operational efficiency. The company boasts over 1 million AI interactions annually, high customer satisfaction rates, and a commitment to innovation, evidenced by multiple awards and patents.

📋 Description

• Lead the Specify process for core product builds, creating detailed specifications and AI-assisted prototypes • Manage and maintain the backlog for one core product in Azure DevOps • Groom, prioritise and size backlog items with the Product Manager • Write user stories and acceptance criteria for development, testing and release • Produce and maintain user guides, release notes, onboarding materials and process documentation • Turn client user group, AI Champion network, QBR and service-ticket feedback into structured backlog inputs • Contribute to sprint reviews, retrospectives and backlog refinement sessions across product lines • Support go-to-market materials, feature descriptions and release communications • Work closely with Delivery, Technical Leads, Engineering and the Product Manager

🎯 Requirements

• Hands-on experience managing an Agile backlog and taking part in sprint ceremonies, typically gained as a Product Owner, Business Analyst or in a similar technology, AI or software role • Strong written communication, with the ability to translate complex requirements into clear user stories, acceptance criteria and specifications • Confidence using AI prototyping and requirements tools, including vibe-prototyping platforms • A structured, detail-focused approach to documentation and backlog management • Ability to work effectively across technical and non-technical stakeholders • Knowledge of GenAI, large language models, retrieval-augmented generation and agentic AI, including a practical understanding of what AI agents can and cannot do • Practical understanding of SaaS or AI product development, release management and versioning • Eligibility to work in the UK • Experience as a Product Owner (nice to have) • Experience with Azure DevOps Boards or equivalent backlog tooling (nice to have) • Hands-on use of AI or vibe-prototyping tools to create working prototypes or specifications (nice to have) • Experience of local government or wider public sector service delivery (nice to have) • Product Owner certification such as CSPO or PSPO (nice to have)

🏖️ Benefits

• £100 per month working-from-home allowance • Vitality Healthcare Plan • Pension scheme • 25 days’ holiday • Support for relevant professional development and qualifications • Occasional travel to Basingstoke and client sites