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Product Analytics Manager

Job not on LinkedIn

đŸ”„ 1 minute ago

đŸ‡ȘđŸ‡ș Europe – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📉 Data Analyst

Where this job comes from

Posted on iDelsoft's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of iDelsoft

iDelsoft

51 - 200 employees

Founded 2019

đŸ’Œ Consulting

📣 Marketing

📩 Logistics

Consulting ‱ Marketing ‱ Logistics

iDelsoft is a technology partner based in Tampa, specializing in software development and building dedicated teams for high-growth companies. They offer a range of services including custom application development and talent search, ensuring high-quality solutions that save businesses from costly disruptions. With a focus on startups and enterprises, iDelsoft aims to provide scalable and reliable technology solutions tailored to specific business objectives.

📋 Description

‱ Own the end-to-end picture of the customer journey, from first visit through long-term account ‱ Investigate metric movements and trace anomalies to root cause ‱ Identify behaviors distinguishing customers who stay and expand from those who do not ‱ Turn behavioral findings into recommendations for activation, engagement, conversion, retention, and expansion ‱ Design experiments by defining success metrics and guardrails, sizing them honestly, and interpreting what results do and do not prove ‱ Combine quantitative analysis with customer calls, support tickets, and conversations with Customer Success to understand why events occurred ‱ Recommend product changes using evidence and advocate for roadmap priorities ‱ Maintain dashboards and analyses that company stakeholders can use independently ‱ Collaborate directly with Product, Design, Engineering, Marketing, and Customer Success; findings shape product development

🎯 Requirements

‱ 4+ years in product analytics, with a track record of insights that changed what a team built ‱ B2B SaaS product analytics experience at a company with minimum $10M ARR ‱ Understanding of account-level health versus individual user adoption, multi-seat behavior, and expansion and churn signals when buyer and user differ ‱ Fluency with a product analytics platform such as Amplitude, Mixpanel, PostHog, or similar ‱ Comfort with SQL for questions product analytics tools cannot answer ‱ Deep experience in funnels, cohorts, retention, segmentation, feature adoption, and user journey analysis ‱ Experience designing and evaluating experiments, including knowing when results are inconclusive ‱ Strong product intuition and ability to defend opinions with evidence ‱ Clear writing and speaking; ability to explain context, options, and recommendations to non-technical stakeholders ‱ Genuine curiosity and initiative in investigating unasked questions ‱ Nice to have: self-serve or product-led startup growth experience ‱ Nice to have: familiarity with event instrumentation and tracking design ‱ Nice to have: comfort with modern data tooling such as a warehouse and dbt, and AI-assisted analysis workflows

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