Senior Manager, US Operations

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November 9

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IDinsight

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Non-profit • Social Impact • Artificial Intelligence

IDinsight is a global non-profit that helps governments, NGOs, foundations, and social enterprises use rigorous data, evaluation, and data-science solutions to improve programs that reduce poverty and improve lives. They provide impact evaluations, monitoring systems, rapid surveys, data engineering, and capacity building across sectors such as health, education, agriculture, financial inclusion, and WASH, and deploy AI and software tools to optimize targeting and operations. IDinsight operates regionally with embedded learning partnerships and advisory services to translate evidence into policy and program decisions.

201 - 500 employees

🤝 Non-profit

🌍 Social Impact

🤖 Artificial Intelligence

📋 Description

• Oversee and administer US-specific benefits, including but not limited to Group Health Insurance, Flexible Spending Accounts, 401k retirement plan, and US holidays • Track and report US employee compensation changes monthly to the global payroll team • Lead all tasks related to remote US office administration, including but not limited to managing US office mail, US voicemail, US co-working space, US Ops correspondence, US Ops team logins, and US Ops payments • Maintain accurate personnel files and manage US HR records in HRIS • Conduct audits, file benefit-related annual reports, and complete other tasks to ensure HR compliance • Collaborate and support Global and Regional Operations colleagues – especially other Regional Ops Leads – and other functional teams (e.g., Finance, Systems) on additional special projects for the organization

🎯 Requirements

• 5-10 years of progressively responsible people operations/HR experience within the United States or with an organization with U.S. operations and remote employees based in multiple U.S. states • Strong preference for experience working in People and Business Operations with rapidly growing international nonprofit or social enterprise organizations • Experience with most or all of the following areas of operations/HR: US city, state, and federal payroll taxes and deductions; US city, state, and federal paid family leave policies and compliance; 401K plan administration and compliance; US health insurance policies and compliance; Other standard benefits provided by non-profit organizations for US-based employees; US non-profit organization insurance policies and compliance; US non-profit state registrations and compliance • Willingness to quickly develop proficiency in any areas of deficit • Willingness to roll up sleeves and handle all aspects of an organization's US operations/HR needs from routine and sometimes bureaucratic tasks to high-level strategy discussions • Well-organized and strong attention to detail, while being able to zoom out and understand the big picture • Strong ability to maintain integrity and confidentiality in complex situations, and handle sensitive information, data, and issues with mature and discreet professionalism • Demonstrated track record as flexible and a self-starter and independent contributor, including comfort with ambiguity and dynamic, fast-paced environments and work streams • Strong communication skills in multiple fora (written communications, public speaking, teamwork, and upward management) • Ability to learn quickly • Passionate about global development and social impact • Experience working in international, cross-cultural, and diverse teams (preferred)

🏖️ Benefits

• Comprehensive international health insurance, including dental and vision coverage • Flexible Spending Accounts • 401(k) retirement plan (with employer match for eligible employees) • Paid vacation, sick, and parental leave • Technology and work from home stipends • A professional development stipend • Mentorship from leadership • Significant autonomy when ready