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Partner Success Lead

Job not on LinkedIn

November 19

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Logo of IFS

IFS

Enterprise ‱ SaaS ‱ Artificial Intelligence

IFS is an enterprise software company providing solutions for various industries, including aerospace and defense, construction and engineering, energy, utilities, and resources, manufacturing, services, and telecommunications. The company offers a wide range of software products, including enterprise asset management, field service management, enterprise resource planning, and solutions leveraging artificial intelligence such as IFS. ai. These solutions are designed to optimize asset lifecycle management, improve customer engagement, and enhance operational efficiencies. IFS Cloud provides a comprehensive platform for digital transformation, helping businesses to harness data and drive insights across their operations.

5001 - 10000 employees

Founded 1983

🏱 Enterprise

☁ SaaS

đŸ€– Artificial Intelligence

💰 Secondary Market on 2022-03

📋 Description

‱ Own the global partner success strategy, ensuring alignment with company objectives and partner needs. ‱ Lead, mentor, and scale a global team of Partner Success Managers (PSMs) to drive partner growth and satisfaction. ‱ Build and maintain strong, long-lasting relationships with key partners, ensuring satisfaction and successful outcomes. ‱ Work closely with Sales, Marketing, Product, Portfolio and Support teams to ensure partners have the resources and tools they need to succeed. ‱ Manage key performance indicators (KPIs) to track the health and success of partnerships. ‱ Assist in contract renewals, negotiations, and identifying upsell/cross-sell opportunities. ‱ Ensure high levels of customer satisfaction and advocate for partners in resolving issues.

🎯 Requirements

‱ 10+ years of experience in partner management, customer success, or a related field ‱ Proven track record of building and leading high-performing global teams ‱ Experience in managing strategic, high-value partner relationships, ideally within a SaaS, Tech, or IT ecosystem ‱ Extensive experience in working with cross-functional teams, including sales, product, and support teams.

đŸ–ïž Benefits

‱ Flexible work arrangements ‱ Professional development opportunities

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