
eCommerce • Wellness • Retail
iHerb, LLC is an e-commerce platform that specializes in health and wellness products. The company offers a wide range of products including vitamins, supplements, herbs, sports nutrition, beauty products, grocery items, and more. iHerb is committed to providing high-quality products sourced directly from manufacturers or authorized distributors. The platform is known for its competitive pricing, extensive product reviews, prompt delivery services, and a strong emphasis on customer satisfaction. iHerb serves an international customer base, offering shipping to numerous countries worldwide.
1001 - 5000 employees
Founded 1996
🛍️ eCommerce
🧘 Wellness
🛒 Retail
September 12
🗣️🇸🇦 Arabic Required

eCommerce • Wellness • Retail
iHerb, LLC is an e-commerce platform that specializes in health and wellness products. The company offers a wide range of products including vitamins, supplements, herbs, sports nutrition, beauty products, grocery items, and more. iHerb is committed to providing high-quality products sourced directly from manufacturers or authorized distributors. The platform is known for its competitive pricing, extensive product reviews, prompt delivery services, and a strong emphasis on customer satisfaction. iHerb serves an international customer base, offering shipping to numerous countries worldwide.
1001 - 5000 employees
Founded 1996
🛍️ eCommerce
🧘 Wellness
🛒 Retail
• Support in managing of projects from design through implementation that support growth and operational improvements for the company. • Identify, drive and develop best practices, efficiencies, and process workflows. • Perform day-to-day management of operation activities; prioritize, resolve issues and discrepancies as they surface. • Collaborate with applicable stakeholders including Inventory Planning, Marketing, Warehouse Operations, and Engineering. • Manage and execute multiple time-sensitive projects to meet business objectives; liaise with management on defining project scope, goals, deliverables and executing as needed. • Support in identifying resource requirements and schedule project activities. • Ensure that projects/tasks meet deadlines and escalate issues which may impact successful implementation/execution. • Conduct data collection and analysis and perform reporting for projects and KPIs. • Actively identify and scope new opportunities to improve customer service and business processes. • Present information to people at multiple levels in and outside of iHerb. • Perform other duties as assigned. • Working hours between 5:30AM EST-1:30PM EST.
• Excellent verbal and written communication skills in Arabic and English. • Ability to collect, analyze and report on data needed for required for projects. • Detail oriented: attention to accuracy in this role is vital. • Analyze information and evaluate results to choose the best solution and solve problems. • Ability to apply knowledge of quality; use analytical thinking/techniques to solve problems. • Ability to multi-task in a high-pressure environment. • Good understanding of how various areas integrate within the organization to achieve the business objectives. • Ability to self-motivate, work as a team player, and work in a fast-paced environment. • Must be comfortable with presenting information to people at multiple levels in and outside of iHerb. • Must be able to make evaluative judgments based on the analysis of information. • Identifies potential solutions through the application of technical experience guided by manager. • Excellent organization skills and ability to multi-task. • Proficient in the use of Microsoft Suite (EXCEL, Word, PowerPoint, Visio, and Project). • 1+ year of similar experience. • Experience managing complex projects. • Understanding of business process workflows.
• Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. • Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. • Employees will enjoy paid holidays throughout the calendar year. • Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. • For more information on iHerb benefits, visit iHerbBenefits.com. • Eligibility for benefits may vary by country where employed.
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