Business Analyst

November 17

Apply Now

Receive Emails with Similar Jobs

iHerb, LLC

WebsiteLinkedInAll Job Openings

eCommerce • Wellness • Retail

iHerb, LLC is an e-commerce platform that specializes in health and wellness products. The company offers a wide range of products including vitamins, supplements, herbs, sports nutrition, beauty products, grocery items, and more. iHerb is committed to providing high-quality products sourced directly from manufacturers or authorized distributors. The platform is known for its competitive pricing, extensive product reviews, prompt delivery services, and a strong emphasis on customer satisfaction. iHerb serves an international customer base, offering shipping to numerous countries worldwide.

1001 - 5000 employees

Founded 1996

🛍️ eCommerce

🧘 Wellness

🛒 Retail

📋 Description

• Analyze key commercial and operational metrics across selection, pricing, promotions, and market performance. • Develop reports and dashboards that track regional KPIs (sales, margin, customer acquisition, engagement, and retention). • Partner with internal stakeholders to uncover insights that influence strategic and tactical decisions. • Perform competitive and profitability analyses to support data-informed pricing and product mix decisions. • Collaborate with Merchandising and Marketing teams to identify growth opportunities and optimize the MENA assortment. • Monitor the performance of localized pricing and promotional activities. • Translate analytical findings into executable plans; coordinate with cross-functional teams to implement changes in pricing, selection, or marketing. • Track results of implemented initiatives and provide impact assessments and feedback loops. • Serve as a regional data and insights partner to teams in our Chief Revenue Office, Finance, and Supply Chain. • Collaborate with global analytics and BI teams to ensure data accuracy, consistency, and alignment with corporate metrics. • Prepare materials and presentations for leadership reviews, business updates, and strategy sessions. • Support regional financial forecast and planning processes in coordination with Finance. • Perform variance analyses of financial trends, forecasts, and actual results. • Monitor monthly revenue and expenses versus budget and communicate key variances to leadership. • Assist in improving and automating financial reporting processes (e.g., Adaptive) to enhance accuracy and timeliness.

🎯 Requirements

• 5 years of experience in analytics, finance, business operations, or strategy execution. • Prior MENA regional or international experience preferred. • Tools: Advanced proficiency in SQL is mandatory. Desirable experience includes working with Business Intelligence (BI) tools such as Tableau, Power BI, or Looker, and familiarity with Financial Planning and Analysis (FP&A) software is a plus, specifically Adaptive Planning and SAP. • Proficiency in Excel, with the ability to build and maintain complex financial and operational models. • Experience in financial analysis, pricing, merchandising, or performance analytics. • Strong analytical skills with the ability to interpret complex datasets and translate findings into actionable business and financial insights. • Experience conducting scenario and sensitivity analyses to support decision-making and evaluate business trade-offs. • Excellent communication and presentation skills, with the ability to convey complex analytical outcomes clearly to technical and non-technical audiences, including senior leadership. • Strong problem-solving and critical thinking skills; able to connect analytical outputs to real-world business and financial drivers. • Highly organized and detail-oriented, ability to manage multiple priorities and meet tight deadlines. • Demonstrates ownership, adaptability, and initiative in a fast-paced, cross-functional environment.

🏖️ Benefits

• At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind.