Senior Informatics Sales Specialist, Northeast

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August 20

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Illumina

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Biotechnology • Healthcare Insurance • Science

Illumina is a leading company in the genomics field, providing innovative technologies for the analysis of genetic variation and function. They offer a wide range of products and services, including sequencing platforms, microarray technology, library preparation kits, bioinformatics software, and comprehensive genomic solutions. Illumina's next-generation sequencing platforms are used for various research and clinical applications, such as cancer research, reproductive health, and genetic disease detection. The company is dedicated to improving human health by enabling researchers and clinicians to accelerate their genomic discoveries and applications, ultimately impacting precision medicine and life sciences globally.

5001 - 10000 employees

Founded 1998

🧬 Biotechnology

⚕️ Healthcare Insurance

🔬 Science

💰 $750M Post-IPO Debt on 2023-01

📋 Description

• Drive customer adoption and utilization and thus sales growth, of our Informatics products by: Providing technical guidance and subject matter expertise during the sales cycle. • Areas of expertise include, but are not limited to: NGS research data analysis, management, sharing and storage Analysis, annotation, interpretation and reporting from NGS testing in a clinical environment • Laboratory Information Management Systems (LIMS) • Cloud based workflows and pipelines • Genomics applications and methods • Data science including AI and Machine Learning • Laboratory notebooks • Consult with customers on informatics requirements (such as hardware and software required for data analysis). • Typically application specific pertaining to certain Illumina products • Provide proof-of-concept/proof-of-principle analysis to demonstrate product fit-for-purpose • Partner with third party providers to provide end-to-end solutions that drive Illumina overall value in research and clinical labs • Work closely with other sales team members, including account managers and other sales specialists to make customers successful in Bioinformatics and NGS data analysis. • Would be working particularly closely with Sequencing Specialist team. • Develop, coordinate and conduct both basic and advanced informatics presentations and seminars for customers. • This will at times involve demos and some proof-of-concept work. • Involve other more technical or supporting roles as needed, to facilitate in-depth demos and other deeper customer assessment or pilot activities to ultimately drive sales. • Develop and maintain positive relationships with customers • Provide Voice of Customer input and feedback to development teams, various marketing teams and others as needed. • Become the regional subject matter expert for Informatics, training the broader sales organization. • Assists customers to remove informatics barriers that may unlock sample volume, drive sequencing consumables uptake and grow the sales pipeline. • Play a significant role in ensuring that customers renew licenses as part of annual sales activities. • Prepare and present relevant sales performance data as needed. • Contribute to annual account manager strategic account management planning process. • Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position.

🎯 Requirements

• 5+ years relevant experience • Experience with Sequencing data analysis and interpretation (Variant Calling, filtering, annotation, interpretation and reporting) • Knowledge of sequencing and multiomic applications (current and emerging), and related data formats, file types, data footprints, and typical analysis methods • Recognized deep technical expertise in clinical informatics, bioinformatics or an associated area • Experience with common software toolkits, applications, pipelines and algorithms for Next Generation Sequencing analysis, including emerging enterprise platforms • Knowledge of relevant cloud services and providers, including basic pricing models, etc. • Working knowledge of linux, command line, Python and Application Programming Interfaces (APIs) • Demonstrated written and verbal communication and training skills. • Outstanding problem solving and interpersonal skills. • Independently works on highly complex problems requiring analysis of multiple variables • Demonstrated superior problem solving and interpersonal skills in a customer facing environment • Clear vision of and commitment to providing outstanding customer service • Ability to successfully work collaboratively in a highly matrixed sales organization • All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.

🏖️ Benefits

• access to genomics sequencing • family planning • health/dental/vision • retirement benefits • paid time off • equity as part of the compensation package • variable cash programs (bonus or commission)