Illumina Technology Solutions
Enterprise • SaaS
Illumina Technology Solutions is a company that empowers businesses to innovate, transform, and thrive through comprehensive digital transformation solutions. Specializing in the Microsoft ecosystem, they provide Dynamics 365 implementation, data and analytics services, and managed support to help organizations achieve seamless operations and continuous improvement. Their expertise lies in creating integrated, responsive, and personalized experiences across commerce, supply chain, finance, and customer engagement. With a focus on technological excellence and customer satisfaction, Illumina Technology Solutions fosters sustainable growth through empathetic and ethical practices and guides businesses through fast-evolving digital landscapes.
201 - 500 employees
🏢 Enterprise
☁️ SaaS
D365 CE, Customer Service
Job not on LinkedIn
November 21
Illumina Technology Solutions
Enterprise • SaaS
Illumina Technology Solutions is a company that empowers businesses to innovate, transform, and thrive through comprehensive digital transformation solutions. Specializing in the Microsoft ecosystem, they provide Dynamics 365 implementation, data and analytics services, and managed support to help organizations achieve seamless operations and continuous improvement. Their expertise lies in creating integrated, responsive, and personalized experiences across commerce, supply chain, finance, and customer engagement. With a focus on technological excellence and customer satisfaction, Illumina Technology Solutions fosters sustainable growth through empathetic and ethical practices and guides businesses through fast-evolving digital landscapes.
201 - 500 employees
🏢 Enterprise
☁️ SaaS
📋 Description
• Lead and support D365 CE Customer Service implementations with a focus on migration from On-Prem to Online • Configure, customize, and extend D365 CE applications to meet business and functional requirements • Develop plugins, custom workflows, Power Automate flows, and integrations using C#, .NET, and Power Platform tools • Conduct data migration activities including analysis, mapping, cleansing, and validation • Troubleshoot and resolve issues related to data, integration, and performance during and after migration • Work collaboratively with business analysts, functional consultants, and project managers to deliver quality solutions • Ensure compliance with organizational and security standards, including adherence to USME and DOD clearance protocols • Prepare and maintain technical design documentation and migration artifacts • Participate in solution testing, user training, and go-live support • Stay current with Microsoft updates, best practices, and platform enhancements
🎯 Requirements
• Proven experience in Microsoft Dynamics 365 CE, with focus on the Customer Service module • Strong hands-on technical expertise in D365 CE customization, configuration, and migration from On-Prem to Online • Proficiency in C#, .NET, JavaScript, Power Platform (Power Automate, Power Apps, Dataverse), and API integrations • Experience integrating D365 CE with Microsoft and third-party applications • Solid understanding of data migration strategies and related tools • Excellent analytical and troubleshooting skills with attention to detail • Strong communication and collaboration abilities in cross-functional environments • Must hold active USME and DOD clearance • Bachelor’s degree in Computer Science, Information Systems, or related field
🏖️ Benefits
• Health insurance • 401(k) matching • Remote work options
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