Senior Community Manager

November 20

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $139k - $167k / year

⏰ Full Time

🟠 Senior

👫 Community Manager

🦅 H1B Visa Sponsor

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Illumio

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Cybersecurity • Enterprise • SaaS

Illumio is a cybersecurity company specializing in Zero Trust Segmentation to prevent breaches and contain ransomware. Renowned as a leader in Microsegmentation Solutions, the company offers products such as Illumio Core, CloudSecure, and Endpoint, which focus on visualizing communications between workloads and establishing segmentation policies to isolate high-value assets. With a strong presence in industries like Banking, Energy, and Government, Illumio emphasizes cloud security and risk reduction. Recognized by both Forrester and Gartner, Illumio stands out for its innovative approach to cybersecurity.

501 - 1000 employees

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

💰 $225M Series F on 2021-06

📋 Description

• Develop and execute a community engagement strategy that aligns with Illumio’s mission and business objectives. • Build and nurture an active community across social media, forums, and other digital platforms to strengthen brand trust and thought leadership. • Engage with customers, partners, and security professionals to amplify their voices, share insights, and create valuable connections. • Create compelling content (blog posts, videos, discussions, webinars, case studies) that educates and empowers community members. • Monitor and analyze community feedback, sentiment, and engagement trends to enhance the customer experience. • Collaborate cross-functionally with Marketing, Product, Customer Success, and Sales teams to align community efforts with company initiatives. • Host and facilitate events, webinars, and meetups that bring our cybersecurity community together for learning and collaboration. • Champion our customers and partners, identifying advocates and amplifying their success stories through our platforms. • Ensure a secure, inclusive, and respectful online environment that upholds Illumio’s core values of trust and integrity.

🎯 Requirements

• 5-7 years of experience in community management, social media, or marketing, preferably in cybersecurity or B2B tech. • Experience with community engagement tools, social listening, and analytics platforms. • Knowledge of Zero Trust security principles and cybersecurity • Strong understanding of content marketing, SEO, and digital storytelling. • Experience hosting and managing virtual events, webinars, and user groups • Passionate about cybersecurity, technology, and community building. • A skilled communicator with excellent writing and interpersonal skills, able to foster genuine connections with diverse audiences. • A creative thinker who can develop innovative ways to engage and grow a community. • Data-driven, leveraging insights to refine strategies and optimize engagement. • Experienced in social media management, content creation, and online community platforms. • A team player who thrives in a collaborative, fast-paced environment while taking ownership of initiatives.

🏖️ Benefits

• Medical, Dental, Vision Coverage • Health and Dependent Savings Accounts • Life and Disability Programs • Paid Parental Leave • Voluntary Benefit Programs • Company Sponsored Wellness Program • Wellness Reimbursement Program • Retirement Savings • Equity Opportunities • Paid time off • Paid Holidays • Employee Incentive Program