Partner Success Associate

Job not on LinkedIn

November 4

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $90k - $110k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

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Imagine Pediatrics

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Healthcare • Wellness • B2C

Imagine Pediatrics is a healthcare provider focused on delivering specialized pediatric care. The company is dedicated to improving children's health through personalized medical attention, preventive care, and effective treatment options. With a team of experienced professionals, Imagine Pediatrics aims to create a supportive and welcoming environment for children and their families, emphasizing the importance of a healthy start for all individuals.

51 - 200 employees

🧘 Wellness

👥 B2C

📋 Description

• Support client engagement and growth within the Partner Success Department. • Play a critical role in supporting client retention and contract performance. • Build fluency in the suite of dashboards and data available to report against contract obligations. • Translate available data into meaningful, story-telling presentations related to contract performance (e.g. enrollment, utilization, quality measures). • Project manage and track next steps and follow-ups from external meetings through to completion. • Collaborate with the Sr. Manager and Sr. Director to support Joint Operating Committee meetings with clients and Internal Contract Management Meetings with senior leadership. • Build and manage new templates for the Partner Success team as opportunities to standardize present themselves. • Lead documentation of process optimization efforts for the Partner Success team. • Coordinate efforts to improve contract performance, enhance care coordination, or solve pain points within the attributed population. • Collaborate across the organization to ensure all deliverables and milestones are met with quality and excellence. • Work closely with the data team to generate reporting that supports care coordination and performance management with each client. • Regularly communicate project status, barriers, risks, and updates to key stakeholders across the organization.

🎯 Requirements

• A knack for building strong relationships and partnerships. • Demonstrates excellent project management skills, such as ability to develop high-quality materials, work on concrete deadlines, and deliver results independently. • Proficiency with project management tools, Microsoft PowerPoint and Microsoft Excel • 1-3+ years' experience working in a healthcare company, experience with a management consulting firm a plus. • A “commercial mindset” to help the company meet its high growth goals. Experience at an early to mid-stage start-up company is a plus. • Understanding of the healthcare ecosystem, with a specific focus on the nuances and intricacies of value-based care; experience with Medicaid health plans is a plus • Demonstrated ability/flexibility to work cross-functionally in a fast-growing company. • Excellent organizational skills with an ability to multitask across projects in a variety of subject matter areas. • Strong analytical, critical thinking and problem-solving skills • Desire to learn, grow quickly, with a bias for action. • Willingness to travel (20%)

🏖️ Benefits

• Competitive medical, dental, and vision insurance • Healthcare and Dependent Care FSA; Company-funded HSA • 401(k) with 4% match, vested 100% from day one • Employer-paid short and long-term disability • Life insurance at 1x annual salary • 20 days PTO + 10 Company Holidays & 2 Floating Holidays • Paid new parent leave • Additional benefits to be detailed in offer