
1001 - 5000 employees
đĽ Healthcare
âď¸ SaaS
đĽ HR Tech
Healthcare ⢠SaaS ⢠HR Tech
Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.
đ June 3
đşđ¸ United States â Remote
đľ $73.7k - $103.2k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Manager
đŚ H1B Visa Sponsor
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1001 - 5000 employees
đĽ Healthcare
âď¸ SaaS
đĽ HR Tech
Healthcare ⢠SaaS ⢠HR Tech
Included Health is a healthcare technology company that delivers personalized, employer- and health-plan-focused primary, urgent, and behavioral health care through a single app and a network of virtual and in-person services. It blends AI-driven tools and human care teams to provide 24/7 care coordination, billing and claims advocacy, second opinions from leading specialists, and mental-health support, with the goal of lowering employer healthcare costs and improving member experience and inclusivity.
⢠Deliver coordinated, patient-centered virtual Care Management by telephone or video ⢠Create impactful care plans with members and the diverse care team ⢠Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system ⢠Partner with members' local providers to ensure coordinated care ⢠Provide compassionate, longitudinal follow-up care and build supportive relationships ⢠Assist during acute healthcare episodes, including hospitalizations and rehabilitation stays ⢠Provide coordinated Case Management to support members and their families ⢠Coordinate clinical and social resources addressing members' problems ⢠Guide members through complex medical and behavioral health situations ⢠Advocate for members and answer their questions by phone ⢠Support complex care management, disease management, and acute case management
⢠Bachelor of Science in Nursing (BSN) ⢠5+ years of experience in nursing ⢠2+ years experience working in care management ⢠Must reside in a compact NLC state ⢠Active Compact RN license in good standing with the nursing board of their state ⢠Willingness to become (and maintain) licensure in multiple states ⢠Work until 9-6PM PST ⢠Comfortable discussing several medical conditions and experience with populations across the age ranges ⢠Experience working remotely ⢠Strong competence and ability to use multiple computer/medical record systems ⢠Strictly follow security and HIPAA regulations ⢠Ability to gather a clinical history, answer questions at a patient level, and summarize findings ⢠Efficient at writing medical information in easy-to-understand, patient-centric language ⢠Prompt and regular attendance at assigned work location ⢠Capability to remain seated in a stationary position for prolonged periods ⢠Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment ⢠Occasional exertion of about 20 lbs of force may be required ⢠Capability to work with leadership, employees, and members in an appropriate manner
⢠Equity ⢠401(k) savings plan through Fidelity ⢠Comprehensive medical, vision, and dental coverage through multiple medical plan options ⢠Disability insurance ⢠Paid Time Off ("PTO") ⢠Discretionary Time Off ("DTO") ⢠12 weeks of 100% Paid Parental leave ⢠Fertility coverage ⢠$25,000 for surrogacy/adoption ⢠Paid leave for failed treatments, adoption or pregnancies ⢠Work-From-Home reimbursement ⢠Remote-first culture
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