PMO Manager

November 18

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InductiveHealth Informatics

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Healthcare Insurance • Security • Artificial Intelligence

InductiveHealth Informatics is a leading provider of integrated solutions for disease surveillance and public health data management. They operate platforms such as EpiTrax, ESSENCE, and NBS to offer configurable electronic disease surveillance solutions, including AI-enhanced data migration and open-source technology for electronic laboratory and case reporting. Boasting over a decade of experience in public health technology, InductiveHealth supports public health agencies worldwide by managing jurisdictional surveillance systems and providing data infrastructure, ensuring compliance with information security standards. The company plays a pivotal role in public health intervention, rapidly detecting outbreaks, and maintaining secure and scalable data environments. InductiveHealth's success stories include the development of the COVID-19 Data Tracker, highlighting its capability in providing critical epidemiological data during global health crises.

51 - 200 employees

⚕️ Healthcare Insurance

🔐 Security

🤖 Artificial Intelligence

📋 Description

• Lead, coach, and develop a team of 4-7 Project Managers delivering projects of different sizes and scope to our clients. Projects will primarily involve delivery of our suite of SaaS products, but will also include a variety of internal projects. • Define and continuously improve PMO frameworks, tools, and best practices for project delivery, governance, and reporting. • Partner closely with the Client Success team to ensure smooth handoffs from contracting through implementation to long-term client engagement. • Oversee project portfolio performance, tracking KPIs such as timelines, budgets, resourcing and burn rates, risks, and client satisfaction. • Standardize documentation and project management methodologies to drive consistency and transparency across all client implementations. • Understand client PMO requirements and needs to ensure compliance with our own internal processes. • Collaborate with Product, Development, and Operations to streamline cross-functional processes and optimize delivery workflows. • Champion the use of tools like Smartsheet, Salesforce, Jira, and Microsoft 365 to manage and report on project activity. • Identify process bottlenecks and implement scalable solutions as our organization continues to grow. • Provide executive-level reporting and insights to leadership on project/client health, resource needs, and delivery outcomes.

🎯 Requirements

• 7+ years of experience in project management and PMO leadership, with at least 2-3 years leading or managing a team of project managers. • Proven success managing enterprise and large-scale SaaS software implementations with experience in a client-facing capacity. Projects routinely include complex data conversions, system to system integrations, and detailed workflow/security/reporting configurations. • Strong understanding of project management methodologies. • Hands-on experience using Smartsheet, Jira, and Microsoft 365 tools preferred. Experience in other project management tools a plus. • Demonstrated ability to build, document, and roll out scalable project processes and governance structures. • Excellent communication, organization, and stakeholder management skills; comfortable working cross-functionally and influencing with and without authority. • Ability to balance strategic thinking with day-to-day operational execution.

🏖️ Benefits

• Virtual first, remote organization and culture • Flexible Paid Time Off (PTO) • 401(k) retirement plan with corporate matching • Medical, prescription, vision, and dental coverage (multiple plans based on your needs) • Short Term and Long Term Disability (for employee) • Life Insurance (for employee) • New Team Member support for home office setup