Technical Delivery Manager

🕒 August 10

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $115k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤓 Technical Project Manager

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Inizio Evoke

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

Inizio Evoke is a global marketing and communications unit within the Inizio group that provides data-driven, creative, and omnichannel marketing and communications services to health and life sciences clients. It supports commercialization, product launches, congress experiences, and transformation initiatives, combining marketing expertise with scientific understanding and AI-enabled technology to drive growth and engagement for pharmaceutical and biotech organizations.

📋 Description

• Own daily Kanban board health for support and delivery operations • Maintain visibility into intake, backlog, active work, blockers, aging items, dependencies, and completed work • Ensure tickets have clear owners, current status, priority, next step, and target timing • Monitor work-in-progress and surface bottlenecks before they become delivery risks • Keep ZenHub, Jira, GitHub Projects, or similar platforms current • Coordinate routine technical support work across platform, product, engineering, and support stakeholders • Capture, triage, categorize, and route incoming support requests • Track follow-through on incidents, support issues, operational tasks, and handoffs • Partner with technical leads to clarify scope, sequencing, dependencies, and blockers • Identify process improvements that improve flow, accountability, and response consistency • Facilitate standups, Kanban reviews, backlog refinement, weekly planning, and status checkpoints • Capture decisions, next steps, owners, and due dates for asynchronous follow-through • Prepare weekly updates on progress, priorities, blockers, backlog health, risks, and support needs • Escalate unresolved blockers and high-priority risks with context for leadership action • Follow technical discussions and ask clarifying questions • Support automation, AI-assisted support, and agentic AI development workflows • Use delivery data and board hygiene to improve leadership visibility and team decision-making

🎯 Requirements

• 4+ years of experience in technical delivery management, project management, agile operations, support operations, or delivery coordination • Experience supporting software, platform, product, developer-facing, or technical support teams • Hands-on experience maintaining Kanban or Agile workflows and driving task follow-through • Experience preparing meeting notes, action logs, delivery updates, and status reports • Working knowledge of Kanban flow, backlog management, WIP tracking, blocker management, and continuous improvement • Technical fluency to understand engineering conversations and identify delivery risks • Clear written communication and practical meeting facilitation skills • Strong organization, attention to detail, and follow-through • Comfort operating in ambiguity and adapting as priorities shift • Interest in AI-enabled delivery models, automation, and agentic AI ways of working

🏖️ Benefits

• Flexible benefits • Personal support • Tailored learning and development opportunities