Implementation Project Manager II

🕒 September 9

🔔 Pennsylvania – Remote

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💵 $70k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 0%

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Logo of Innovu

Innovu

51 - 200 employees

Founded 2014

💼 Consulting

🏥 Healthcare

☁️ SaaS

💰 $4.6M Venture Round - Innovu on 2020-04

Consulting • Healthcare • SaaS

Innovu is a data analytics and consulting company that provides a SaaS platform for employers, benefits advisors, and plan sponsors to consolidate and analyze healthcare and human capital claims data. Its platform offers benchmarking, standardized reporting, custom analytic tools, and dedicated analyst support to identify cost-savings opportunities, improve benefit and risk programs (including workers' comp and retirement risk), and measure ROI. Innovu focuses on transparency, accountability, and actionable insights to help organizations control benefit costs and improve employee health outcomes.

📋 Description

• Independently manage a high-volume portfolio of active employer onboardings across assigned partners and implementation types • Translate business and partner objectives into project strategies with measurable goals • Lead onboarding execution from kickoff preparation and facilitation through vendor coordination, data delivery tracking, go-live management, and hand-offs to Client Experience • Monitor project metrics and milestones to evaluate progress and delivery effectiveness • Maintain accurate project records using Zoho, Jira, and Smartsheet • Communicate project and book-of-business progress to internal leaders, flagging risks and conveying trends • Build and maintain proactive partner relationships throughout the onboarding lifecycle • Lead stakeholder updates, kickoff calls, and internal hand-offs • Respond to partner inquiries promptly and professionally • Identify, document, escalate, and independently drive issues through resolution • Coordinate with cross-functional teams to manage dependencies and resolve blockers • Contribute to process discussions and process improvement initiatives • Develop executive presentation skills for career growth toward Senior PM and Lead PM roles

🎯 Requirements

• Bachelor's degree or equivalent experience • 3+ years of project management or client implementation experience • Ability to independently manage a high-volume portfolio of concurrent client projects • Experience managing projects and working in a client-facing role with direct interaction across multiple stakeholder levels • Ability to develop and maintain internal and external working relationships • Strong written and verbal communication skills • Proficiency with Zoho, Jira, Smartsheet, and Microsoft Office • Ability to independently manage escalations, identify root causes, and support driving issues to resolution • Comfort working alongside analysts to support prioritization of tasks and escalations • Curiosity and ability to learn quickly, especially new technology and processes • Self-motivated, detail-oriented, and capable of managing competing priorities in a fast-paced, collaborative environment • Prior experience in healthcare IT, benefits consulting, insurance, or the health industry (bonus) • Experience in SaaS implementation, data analytics, or another fast-paced, growth-focused environment (bonus) • PMP or other project management certification (bonus)

🏖️ Benefits

• Mission-driven culture where your contributions have real impact • Flexible work arrangements • Collaborative work environment • Growth and advancement opportunities • Low cost medical, dental, and vision insurance • 401(k) plan with an employer match • Company paid life insurance, short-term disability, and long-term disability coverage • Paid time off • Paid parental leave • And more!

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