Record Retrieval Specialist

Job not on LinkedIn

🕒 6 days ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $14 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Insight Service Group

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2002

🏥 Healthcare

🧘 Wellness

💼 Consulting

Healthcare • Wellness • Consulting

Insight Service Group is a provider of workplace health and support services focused on occupational rehabilitation, employee assistance programs (EAP), mediation, treatment and training delivered across seven business units. Founded as specialists in occupational rehabilitation in 2002, the firm still centers on rehabilitation while expanding complementary services so employers can combine offerings to improve productivity and profitability, reduce risk, and support recruitment, selection and training.

📋 Description

• Obtain the requested materials and supply those back to the requesting party in a timely manner • Data Entry • Follow-up with providers (via phone, email, fax) • Review of prepayment requests for accuracy and then inputting those into our system • Answering status requests made by the client • Processing rejections based on the client protocol • Reviewing the requested materials for accuracy and supplying those in a final version to the requesting party

🎯 Requirements

• Prior experience in record retrieval (whether from the vendor side or the physician's side) • Excellent written and verbal communication • Strong work ethic • Strong computer skills • Effective organizational skills • Ability to Multi-Task • Detail-oriented • Ability to work independently in a remote setting • Knowledgeable of basic Microsoft Office Programs (preferred) • Appropriately maintaining the diary schedule set in place for follow-up • Ability to adhere to multiple client protocols • Entering accurate diary entries in the system for all events regarding workflow • Responding to client inquiries in a timely and appropriate manner