Chief of Staff, Online Grocery

🕒 August 6

🌐 United States, Canada – Remote

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💵 $199k - $252k / year

⏰ Full Time

🔴 Lead

👩🏽‍✈️ Chief of Staff

🦅 H1B Visa Sponsor

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👻 Ghost score 29%

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Logo of Instacart

Instacart

1001 - 5000 employees

Founded 2012

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

💰 $232M Venture Round on 2021-11

Food & Beverage • Logistics • eCommerce

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Own and continuously improve the business rhythm for the GM and Online Grocery organization • Manage the GM's operating cadence by prioritizing and delegating workstreams • Improve organizational decision-making through decision rights, frameworks, and pre-reads • Communicate decisions to stakeholders and track execution of leadership priorities and commitments • Shape and run leadership team offsites, including objectives, agendas, pre-reads, discussions, decisions, and follow-through • Serve as a thought partner to the GM and problem-solving partner to product and R&D leaders • Prepare briefings and coordinate research for the GM's meetings • Partner with the GM, HR, and finance to manage the headcount budget • Drive calendar, planning, and content for C-suite and board communication on Online Grocery priorities • Support the GM in preparing speaking-engagement content • Identify organizational issues and provide structured read-outs and early signals • Partner with the GM and HR on team relationships, culture, and organizational health • Turn engagement-survey signals into action plans and ensure execution • Support annual and long-range planning for Online Grocery • Lead ambiguous initiatives from definition through execution by creating plans, identifying DRIs, aligning stakeholders, and establishing operating rhythms • Identify and own emerging opportunities and risks

🎯 Requirements

• 10+ years of work experience • R&D experience in product, design, engineering, technical program management, an adjacent role embedded with R&D teams, or as a Chief of Staff within an R&D organization • Consulting, corporate strategy/operations, or finance background and experience working directly with executives • Working fluency navigating product, design, and engineering organizations at scale • High EQ and people-oriented approach • Outstanding executive-level written and verbal communication • Strong analytical skills • Exceptional program management • Ability to travel 10% • Preferred: experience designing and facilitating leadership offsites and driving organizational, culture, or operating-model change • Preferred: experience building with AI, such as prototypes, automations, or agents • Preferred: experience within high-growth, technology-driven companies

🏖️ Benefits

• Flexible choice of work location: home, office, or coffee shop • Regular in-person events • New hire equity grant • Annual refresh grants • Market-competitive compensation and benefits • Remote work policy under Instacart's Flex First approach

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