Business Analyst / Scrum Master, Cantonese, Mandarin

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October 14

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Intellectsoft

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SaaS • Enterprise • Artificial Intelligence

Intellectsoft is a leading software development company that has been empowering businesses since 2007 with custom software solutions. Specializing in full-cycle, end-to-end development services, Intellectsoft helps enterprises, startups, and SMBs launch and scale their digital products, ensuring improved experiences for their customers and employees. With a presence in over 20 countries, Intellectsoft provides expertise in mobile app development, enterprise software solutions, digital transformation, and intelligent automation technologies such as AI, Blockchain, and IoT. The company serves a wide range of industries, including Fintech, Healthcare, Automotive, and Construction, and is trusted by Fortune 500 companies and leading brands worldwide for their software needs.

51 - 200 employees

☁️ SaaS

🏢 Enterprise

🤖 Artificial Intelligence

📋 Description

• Collaborate with cross-functional teams to identify and understand business requirements for digital projects, initiatives, and enhancements. • Conduct thorough analysis of existing digital processes and systems to identify areas for improvement and optimization. • Gather, document, and analyze business needs, objectives, and key performance indicators (KPIs) to develop comprehensive business requirements. • Develop and maintain detailed project documentation, including business requirements, functional specifications, use cases, and process flows. • Work closely with IT teams and business stakeholders to translate business requirements into technical specifications and ensure successful project implementation. • Conduct UAT with stakeholders and drive for sign off before feature release and make sure the developed features align with business requirements. • Facilitate daily stand-ups, sprint plannings, refinements, demos, retrospectives and monthly meetings. • Perform data analysis and interpretation to derive meaningful insights and recommendations to drive business growth and efficiency. • Monitor and evaluate digital performance metrics and provide regular reports and recommendations to stakeholders.

🎯 Requirements

• Bachelor's degree in Computer Science, Computer System Analysis, Information Technology, Statistics or related field • Minimum of 5 years of experience as a Business Analyst, preferably in an Agile environment. • At least **Intermediate Cantonese/Mandarin** proficiency. • **Upper-Intermediate/Advanced English** proficiency. • Proven experience working on mobile, web, or other front-end digital products, with a strong understanding of user experience and interface considerations. • Familiarity with mobile app analytics platforms and performance metrics. • Proficient in using product development and collaboration tools such as Jira, Confluence, Miro, Figma, or similar platforms to support end-to-end product lifecycle activities. • Strong analytical and problem-solving skills, with the ability to think strategically and provide innovative solutions. • In-depth understanding of digital business processes, systems, and technologies. • Proficient in gathering and documenting business requirements using industry-standard methodologies and tools. • Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders. • Deep understanding of the Scrum framework, its principles, values, and practices. • Experience of running Scrum activities and ceremonies to guide the team in implementing Scrum effectively and ensure adherence to its processes. • Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment. • **Nice to have skills** • Business Analyst professional certification or Scrum Master Certification (CSM, PSM). • Experience with Waterfall methodology.

🏖️ Benefits

• Awesome projects with an impact • Udemy courses of your choice • Team-buildings, events, marathons & charity activities to connect and recharge • Workshops, trainings, expert knowledge-sharing that keep you growing • Clear career path • Absence days for work-life balance • Flexible hours & work setup - work from anywhere and organize your day your way • Business trips