Clinical Implementation Specialist

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November 19

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Intelliguard®

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Healthcare Insurance • Software • Security

Intelliguard® is a company that specializes in enhancing medication safety for patients and healthcare providers through advanced technology and data intelligence. Their solutions involve a comprehensive platform including RFID-powered stations and cabinets for efficient medication management. Intelliguard's Mira Ecosystem offers seamless integration and unprecedented visibility across various touchpoints, helping to optimize hospital pharmacy operations and ensure timely medication access for anesthesia providers. Their offerings also support inventory tracking and management for hospitals, manufacturers, and distributors, focusing on medication safety throughout the healthcare supply chain.

51 - 200 employees

⚕️ Healthcare Insurance

🔐 Security

📋 Description

• Collaborate with clients to understand their specific needs and objectives. • Lead client onboarding and implementation efforts, providing guidance and support at each stage. • Support the implementation, configuration, and validation of Intelliguard solutions within the client’s hospitals, clinics or other healthcare facility or area such as the OR. • Train clients on how to use our products effectively and efficiently. • Troubleshoot clinical and technical issue during go-live and early adoption phases. • Escalate and communicate to internal stakeholders any complex issues encounter. • Provide on-site and virtual clinical training to physicians, pharmacy staff, or other staff on workflows, features and product function and operations. • Serve as a clinical subject-matter expert to guide customers through workflow to ensure the product aligns with the clinical and client’s needs. • Document training session, user feedback and product performance for continuous improvement.

🎯 Requirements

• Bachelor's degree or a health professional in Pharmacy (Pharmacy Technician or Pharmacist) or CRNA etc. • Previous experience in implementation, project management, or client support is a plus. • Excellent communication and interpersonal skills, able to troubleshoot under pressure and train healthcare staff. • Strong problem-solving abilities and attention to detail. • Technical proficiency and the ability to understand software and technology.

🏖️ Benefits

• Generous Paid Time Off (Vacation, Sick, 10 Holidays, Floating Holiday Time) • Medical, Dental, Vision Plans • 401K with Employer Match • Life/AD&D and Long-Term Disability (LTD) • Flexible Spending Account (FSA) • Voluntary Life/AD&D Optional Plans • Parental Leave • Pet Plan