Associate Manager, Security Systems Technical Support

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🕒 4 days ago

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Interface Systems

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏨 Hospitality

📦 Logistics

Consulting • Hospitality • Logistics

Interface Systems is a leading provider of business security, actionable insights, and network connectivity solutions tailored for multi-location businesses. They offer a range of managed services such as remote video monitoring, virtual security, intrusion alarms, and intelligent voice-down systems. Interface Systems specializes in enhancing operational efficiencies by integrating advanced technologies like AI-powered video analytics and scalable network solutions, ensuring seamless compliance and network security. Their services are particularly focused on industries like retail, hospitality, and financial services, helping businesses safeguard assets, optimize operations, and improve customer experiences.

📋 Description

• Contribute to the strategic direction of the department while supervising day-to-day operations • Ensure service excellence, optimize team performance, and maintain compliance with standards and procedures • Lead a team that provides comprehensive support for Asset Protection services • Assess team training needs and collaborate with the Technical Training Manager • Recruit, interview, and extend employment offers to qualified candidates

🎯 Requirements

• BS/BA degree preferred (may be substituted with relevant or equivalent work experience) • A minimum of two (2+) years' progressive leadership experience within customer-facing Support and Delivery teams specializing in Asset Protection Security services • Expertise in process optimization, training, performance assessment, data analysis, system integration, and automation • Demonstrated expertise in technical problem-solving, business process development, and analytical analysis • Exceptional written and verbal communication skills • Experience utilizing Microsoft Office software tools

🏖️ Benefits

• Health insurance • Paid time off • Professional development opportunities