Director, Healthcare Software Solutions

October 23

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Intermedia Cloud Communications

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B2B • Enterprise • SaaS

Intermedia Cloud Communications is a leading provider of cloud-based communication solutions, specializing in unified communications, video conferencing, and various productivity tools. Their platform, Intermedia Unite, integrates voice, video, chat, and file management into a seamless user experience, enabling businesses to communicate and collaborate effectively from anywhere. With a focus on security and compliance, Intermedia serves a range of industries including healthcare, legal services, and financial services, helping organizations enhance productivity and customer care with advanced technology and support.

1001 - 5000 employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

💰 Venture Round on 2017-02

📋 Description

• Define Intermedia’s healthcare solution strategy with a deep understanding of EHR or practice management ecosystems, compliance requirements, and provider workflows where we fit in, where the opportunities are and expanding our right to win. • Be our expert on how AI is transforming patient engagement and provider operations and embed those insights into Intermedia’s offerings to pave the way for communications leadership in the healthcare industry. • Own the healthcare business plan, including growth targets, investment priorities, and partner alignment. • Develop and lead vertical-specific GTM plays and messaging that speak directly to healthcare executives, administrators, clinical staff, and other influencers and decision-makers. • Guide sales and channel teams on how to approach healthcare accounts, leveraging your network and industry expertise. • Create executive-level narratives that communicate the value of Intermedia’s healthcare solutions in the language of healthcare leaders. • Lead the definition of our product roadmap as it relates to the healthcare industry, working with the product team to prioritize features and functionality that will accelerate business. • Collaborate with product management to create new healthcare-specific capabilities, integrations (e.g., EHR, CRM, telehealth platforms), and compliance standards (HIPAA, HITRUST, etc.). • Ensure solutions address real-world challenges in patient engagement, care coordination, and operational efficiency. • Equip sales teams with healthcare-specific playbooks, training, and competitive insights. • Build and maintain relationships with key players in the healthcare ecosystem—including EHR vendors, technology partners, and industry associations. • Participate in select sales discussions, lending your expertise to closing deals with high potential healthcare prospects.

🎯 Requirements

• 10+ years of experience in healthcare technology, ideally spanning EHR, patient engagement, or communications workflows. • A strong network of healthcare contacts, built through years of direct involvement in the space. • Deep knowledge of how EHRs, unified communications, and contact center solutions shape provider operations, with firsthand experience influencing or integrating into those workflows. • Proven ability to track and apply AI-driven trends in healthcare, particularly around patient engagement and operational automation. • Working within the marketing team, you will bring product and industry expertise to guide cross-functional teams and align stakeholders around a vertical-specific growth strategy. • Work with marketing to develop sales enablement material, campaigns, and provide support for sales when needed to position and pitch our healthcare solution. • Bachelor’s degree required, MBA is a plus. • Excellent communication skills with the ability to engage healthcare executives, clinicians, and technical buyers alike.