
51 - 200 employees
💰 $35M Debt Financing on 2021-11
Intradiem provides Intelligent Automation Solutions for customer service teams. This real-time automation unlocks the value of your center data to maximize productivity, engagement, and customer experience.
🕒 May 11
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51 - 200 employees
💰 $35M Debt Financing on 2021-11
Intradiem provides Intelligent Automation Solutions for customer service teams. This real-time automation unlocks the value of your center data to maximize productivity, engagement, and customer experience.
• Design and operate AI-driven prospecting workflows that identify and engage high-fit accounts at scale • Build automated, personalized outreach sequences using LLM-powered tooling (e.g. Clay, Apollo, or equivalent) • Develop and maintain lead scoring models that incorporate product signals, firmographic data, and engagement patterns • Architect and maintain enrichment pipelines that keep our ICP data fresh, accurate, and actionable • Integrate data sources across our GTM stack (CRM, MAP, intent data, product telemetry) into a unified view • Partner with Engineering to expose product usage signals to the GTM stack in near-real-time • Identify and instrument PLG signals within the product (activation events, usage thresholds, expansion triggers) • Build automated workflows that route PLG signals to the right Sales motion at the right time • Collaborate with Product Management to define and operationalize the product-qualified lead (PQL) framework • Create dashboards and reporting that give Sales and Marketing visibility into pipeline health driven by product signals • Own the PLG tooling stack end-to-end — selecting, implementing, and managing the tools that power free trial infrastructure, onboarding instrumentation, activation tracking, and self-serve conversion • Document systems, workflows, and data models to ensure maintainability and knowledge transfer • Partner with Sales leadership on territory and account planning powered by data
• Bachelor's degree in Computer Science, Business, Economics, or a related field • 3–5 years of experience in GTM engineering, revenue operations, or a closely related technical role at a B2B SaaS company • Prior experience in a quota-carrying sales role, SDR/BDR function, or embedded GTM partnership — enough to deeply understand how reps work and design systems they will actually use • Demonstrated ability to build and operate automated outreach or prospecting workflows, not just configure off-the-shelf tools • Strong proficiency with at least one modern GTM data/enrichment platform (Clay, Apollo, ZoomInfo, Clearbit, or equivalent) • Hands-on experience integrating CRM systems (Salesforce or HubSpot) with marketing automation, enrichment, and sequencing tools and revops tools like Gong. • Deep expertise working with Claude and Cowork to design, automate, and accelerate GTM workflows — not just as a productivity tool, but as a core layer of the growth stack • Hands-on fluency with Model Context Protocol (MCP) servers — ability to connect, configure, and orchestrate MCP-compatible tools (CRM, enrichment, sequencing, Slack, and internal APIs) to build multi-agent GTM automation workflows that run without human intervention • Analytical mindset with the ability to interpret pipeline and conversion data and translate findings into action • Strong written and verbal communication skills • Familiarity with contact center technologies or workforce automation is a plus.
• Health insurance • Paid time off • Remote work options
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