Head of Investment Operations, AI Transformation

🕒 March 23

🏢🏡 London – Hybrid

⏰ Full Time

🔴 Lead

💸 Financial Planning and Analysis (FP&A)

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InvestEngine

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

💸 Finance

💳 Fintech

👥 B2C

💰 $3M Equity Crowdfunding - InvestEngine on 2023-03

Finance • Fintech • B2C

InvestEngine is an award‑winning, industry‑leading online investment platform that champions low-cost, long-term investing using exchange-traded funds (ETFs). Founded in 2016, it provides accessible, user-focused digital investment products and account management for individual investors, with emphasis on simplicity, low fees, and analytics-driven product design.

📋 Description

• Lead a regulator-credible, AI-enabled back office at InvestEngine • Drive end-to-end operations, risk, and transformative change with a hands-on, people-first leader • Own operational execution & control • Own day-to-day performance of core investment operations • Be accountable for outcomes across: CASS reconciliations, Payments (inbound, outbound, exceptions, controls), Trading lifecycle, settlement and failed trade resolution, Corporate actions processing • Ensure operations run accurately, consistently and without drift • Act as escalation point for operational incidents, driving resolution to root cause • Lead AI-driven transformation of operations • Identify and eliminate manual processes, workarounds and spreadsheet-driven controls • Redesign core workflows using AI and proprietary systems , not patchwork tooling • Partner with Product and Engineering to build an AI-powered back office • Deliver measurable outcomes, including replacement of critical workflows and removal of manual steps • Design scalable, system-led processes.

🎯 Requirements

• Senior operational leadership experience in a fintech or digital investment platform • Strong understanding of investment back-office operations, including: CASS reconciliations, Payments, Trading, settlement and corporate actions • Proven experience designing and improving end-to-end operational processes • Experience working in environments with proprietary or internally built systems • Strong track record of leading and developing high-performing teams • AI & technology mindset • Demonstrated experience using technology to replace, not just improve, operational processes • Clear frustration with manual, spreadsheet-driven or workaround-heavy environments • Evidence of exploring and applying new technologies (including AI) proactively • Strong point of view on what an AI-enabled operations function should look like.

🏖️ Benefits

• Impact from day one • Room to grow • Transparent and open culture • Supportive, high-calibre team • Remote first and flexible