AI Automation Analyst

October 21

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Invoca

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Artificial Intelligence • B2B • Telecommunications

Invoca is a leading provider of a revenue execution platform designed to help marketing, sales, and contact centers drive more revenue. They specialize in call tracking, artificial intelligence, and interaction management to optimize revenue growth. Their innovative platform connects marketing investments directly to offline sales through AI capabilities, offering detailed insights into buyer behavior from calls. Invoca supports a wide range of industries including automotive, financial services, healthcare, home services, insurance, retail, telecom, and travel & hospitality. The company is recognized for helping businesses optimize ad spend and improve campaign performance through full attribution for every call.

201 - 500 employees

Founded 2012

🤖 Artificial Intelligence

🤝 B2B

📡 Telecommunications

📋 Description

• Partner with executives, functional leaders, and teams to identify high-value automation and workflow optimization opportunities. • Map, design, and prototype AI-driven workflows using tools like n8n, Gumloop, Zapier, or similar platforms. • Build and deploy automation pilots that streamline internal processes, reduce costs, or improve employee experience. • Teach teams how to build and maintain their own automations — driving sustainable AI fluency across Invoca. • Stay current with the fast-moving AI tools market, including LLMs (ChatGPT, Claude, Gemini), task-oriented agents, and automation technologies. • Collaborate with IT, Data, and Operations to ensure automations are secure, scalable, and integrated with Invoca systems. • Develop and maintain documentation, playbooks, and experiment frameworks for automation best practices. • Measure and communicate impact, including time savings, adoption, and operational efficiency improvements.

🎯 Requirements

• 3–6 years of experience in operations, process design, automation, or product-related roles within a SaaS or technology environment. • Proven ability to identify business challenges and translate them into effective automation solutions. • Hands-on experience with AI-native automation tools (e.g., n8n, Gumloop, Make, Zapier). • Strong knowledge of AI technologies, including large language models, AI agents, and workflow orchestration systems. • Exceptional collaboration and communication skills — comfortable working directly with executives and cross-functional teams. • A “teach and do” mindset: you enjoy empowering others to become self-sufficient while also rolling up your sleeves to build. • Bonus: Experience driving internal innovation or transformation initiatives within a SaaS organization.

🏖️ Benefits

• Flexible Time Off – Recharge and take time away as needed with our flexible paid time off policy. • Paid Holidays – 20 U.S. paid holidays, including a winter break. • Health Benefits – Comprehensive medical, dental, and vision coverage with multiple plan options. Fertility assistance included. • Retirement – 401(k) plan through Fidelity with a 4% company match. • Stock Options – All employees share in Invoca’s success through equity participation. • Mental Health Program – Well-being support through SpringHealth. • Paid Family & Medical Leave – Up to 12 weeks of 100% paid leave for baby bonding, adoption, or medical needs. • InVacation – A long-term service bonus after 7 years. • Wellness Subsidy – Reimbursement for fitness and wellness-related expenses.