Salesforce Developer – Generative AI, Agentic AI Specialist

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🕒 May 12

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iPEM Solutions Inc

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

🏢 Enterprise

B2B • Enterprise

iPEM Solutions Inc is a professional IT services firm that designs, develops, and maintains business applications and infrastructure. They work across operating systems, networks, and databases to deliver tailored technical solutions and managed IT services for other companies, focusing on improving ROI and freeing clients to run their core business. The company emphasizes customer satisfaction, flexible budgets, and partnerships with global technology and service providers.

📋 Description

• Design and build AI-powered agents using Salesforce AgentForce • Configure and manage: Agent Builder Topics Actions (Flow, Apex, API-based) Prompt Templates Channels & deployment configurations • Implement end-to-end agent workflows integrating Salesforce Clouds (Sales, Service, Experience, Marketing) • Develop custom Apex logic and Lightning Web Components (LWC) to extend agent capabilities • Integrate external systems via REST/SOAP APIs • Design and implement generative AI solutions using Prompt Builder and LLM integrations • Apply prompt engineering best practices for performance, tone, safety, and accuracy • Architect agentic workflows involving reasoning, multi-step task execution, and decision-making • Implement Retrieval-Augmented Generation (RAG) patterns where applicable • Ensure AI governance, security, and compliance using Salesforce Einstein Trust Layer • Optimize AI model performance and response evaluation • Define scalable AI architecture within Salesforce ecosystem • Implement data governance and security policies for AI-driven workflows • Collaborate with Solution Architects, Data Architects, and Business Stakeholders • Follow DevOps best practices using Salesforce DX, CI/CD pipelines • Conduct code reviews, testing, and performance tuning

🎯 Requirements

• Bachelor’s or Master’s degree in Computer Science, AI, Engineering, or related field • 5+ years of Salesforce development experience • Hands-on experience with Salesforce AgentForce implementation • Strong knowledge of: Agent Builder; Topics & Actions; Prompt Builder; Einstein AI; Salesforce Flows; Apex & LWC; Salesforce APIs; Data Cloud; Einstein Trust Layer • Solid understanding of: Generative AI concepts; Large Language Models (LLMs); Agentic AI frameworks; Prompt engineering; RAG architecture; AI safety & governance; Model evaluation techniques • Required Certifications (Mandatory) - Salesforce Platform Developer I & II; Salesforce AI Specialist; Salesforce AgentForce Specialist; Salesforce Data Cloud Consultant; Salesforce Application or System Architect; AI/ML certification from recognized institutions (e.g., AWS AI Specialty, Azure AI Engineer Associate, Google Professional ML Engineer) • Must have knowledge of Apex & Lightning Web Components (LWC); Flows & Automation; REST API Integrations; Prompt Engineering; Generative AI Architecture; Agentic Workflow Design • CI/CD & DevOps (Git, Copado, Gearset, Azure DevOps); JSON, JavaScript, Python • Excellent communication and stakeholder management skills.