Associate Director, Business Development – CX

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🕒 May 12

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Ipsos North America

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Ipsos is one of the world’s leading independent market research companies controlled and managed by research professionals. Founded in France in 1975, Ipsos has grown into a global research group with a presence in 89 countries.

📋 Description

• Work with our lead generation team to constantly evolve our targeting list and new business messaging. • Own, lead and be first response on agreed opportunities. • Proactively generate and identify new opportunities through to a successful completion. • Share and find competitor intelligence to support our in-house competitor stream. • Support the amplification of compelling market messaging. • Support marketing team to generate pipeline. • Professionally represent Ipsos at agreed industry events.

🎯 Requirements

• Previous experience in CX or a similar CX sales role focused on net new logo wins. Either SaaS or Managed Services. • The ability to successfully navigate organisations, find the right leverage points and build relationships. • Commercial awareness and client-focused mindset, with a genuine passion in understanding client needs and delivering impactful, value-driven solutions. • Strong organisational and attention to detail skills, with a commitment to accuracy and integrity in every task. • Creativity and innovation to think outside the box and bring fresh, impactful ideas to life. • Awareness of the Experience Management SaaS technology landscape. • An aptitude for leveraging AI tools and techniques to enhance research and insights, in line with Ipsos' standards and policies. • Previous Market Research experience or the ability to talk to Research techniques. • Ability to build relationships at all levels • Ownership – completer finisher required

🏖️ Benefits

• 25 days annual leave • pension contribution • income protection and life assurance • flexible working applications • professional development opportunities