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MedTech Field Service Coordinator

🕒 October 21

🌵 Arizona, California, +15 more states – Remote

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💵 $27 - $30 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

Where this job comes from

Posted on IQVIA's careers page, not through a job board

First seen by Remote Rocketship October 21

Still open on IQVIA's site. Checked 1 hour ago.

Logo of IQVIA

IQVIA

10,000+ employees

💼 Consulting

🏭 Manufacturing

📣 Marketing

💰 $1G Post-IPO Debt on 2023-05

Consulting • Manufacturing • Marketing

IQVIA is a global leader in data analytics and technology solutions, dedicated to improving health outcomes. The company utilizes its Connected Intelligence platform to harness the power of advanced data analytics and artificial intelligence, facilitating innovation in healthcare. IQVIA focuses on various areas, including clinical research, technology, and consulting services to solve complex healthcare challenges and accelerate the delivery of new therapies to patients.

📋 Description

• Lead, facilitate, coordinate, and track day-to-day activities required to ensure customers’ field service needs are completed on time and successfully • Contact healthcare and customer facilities to coordinate assignments for supporting field team members • Manage customer expectations of products and services • Review documentation, validate data, and identify inconsistencies before final submission • Uphold high accuracy standards in client-facing systems and communications • Confirm product details, identifiers, and required regulatory language before distribution • Collaborate with team members and leadership to solve complex issues and improve processes • Begin with facility outreach and progress to scheduling as confidence in systems and processes grows

🎯 Requirements

• High school diploma or equivalent required • 1-year relevant experience as a field service coordinator, scheduler, project coordinator, related customer service, dispatch or equivalent experience required • Ability to work independently and in a team environment and engage with and escalate to team leadership for sophisticated solving and resolution of issues as needed required • Must be able to work within defined processes and methodologies with minimal degree of supervision • Must maintain and comply with quality and compliance policies and regulations in documentation and communication • Experience working in Salesforce is a plus • Experience with MS Office is required • Strong verbal and written communication skills required • Must be located within the United States and have access to home internet

🏖️ Benefits

• Remote work from home position • Flexible training that will grow with you as you learn the role • Potential incentive plans, bonuses, and/or other forms of compensation • Health and welfare and/or other benefits may be offered

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