Implementation Consultant, Payroll

🔥 14 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 15%

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IRIS Software Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

👥 HR Tech

💰 Private Equity Round on 2018-05

SaaS • B2B • HR Tech

IRIS Software Group is a UK-based technology company that provides integrated cloud software and managed services for accountancy, payroll, HR, education and related professional services. Its product portfolio includes cloud accountancy systems (IRIS Elements, IRIS Accountancy Suite, IRIS KashFlow), payroll and payroll bureau software (Staffology, IRIS Payroll Professional), HR systems (IRIS Cascade, Staffology HR), education products for schools and trusts (iSAMS, IRIS ParentMail, financials and MIS tools), plus hosting, outsourcing and managed services for accountants and payroll providers. IRIS sells primarily to businesses, accountancy firms, schools and trusts and emphasises AI-enabled productivity, hosted/SaaS delivery, practice management, and outsourced service offerings.

📋 Description

• Manage payroll software implementations for new and existing customers • Understand customers’ payroll processes and requirements and translate them into the appropriate software setup • Configure SaaS products, workflows and customer-specific requirements • Support payroll data migration, integrations and testing • Work with APIs, ETL processes and data transformation where required • Guide customers through user acceptance testing and readiness for go-live • Deliver training and explain software clearly to customers • Support customers during go-live and transition into ongoing support • Manage multiple customer projects and priorities simultaneously • Collaborate with Sales, Product, Engineering and Customer Success to resolve issues and deliver successful outcomes • Keep customers informed about progress, timelines, risks and issues • Travel to customer sites when required • Participate in application assessments and interviews as part of the hiring process

🎯 Requirements

• Hands-on payroll experience and a good understanding of payroll processes — essential • Experience in SaaS/software implementation, onboarding or technical consulting • Experience working directly with customers to understand requirements and implement solutions • Experience with payroll software or systems • Understanding of software configuration, workflows and integrations • Experience with APIs, ETL, data migration or data transformation • Confidence managing several customers, projects or priorities • Ability to explain software and technical information in simple terms • Experience with Salesforce, Jira, Confluence or similar tools would be useful • Ability to travel to customer sites when required • Right to work in the country where the role is based

🏖️ Benefits

• Opportunity to develop specialist expertise in payroll technology and SaaS • Ownership of customer implementations and technical project work • Support from experienced colleagues across Professional Services • Exposure to Product, Engineering, Customer Success and Sales • Opportunities to continue developing an implementation and consulting career • Continuous learning and career development opportunities • Accessible hiring process with adjustments or accommodations available

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