Consultor/a Microsoft Dynamics Customer Service Workspace

3 days ago

🗣️🇪🇸 Spanish Required

Apply Now
Logo of IRIUM

IRIUM

IT • Cybersecurity • SaaS

IRIUM is a leader in managed IT services, focusing on designing and implementing innovative technological solutions that enable digital transformation for businesses. They offer a comprehensive range of services that allow companies to focus on their core activities while delegating their technological needs to IRIUM. Their work centers enhance production and management processes through agile, secure, and cost-effective technology solutions, and they pride themselves on responsiveness, efficiency, and flexibility in meeting client needs.

501 - 1000 employees

Founded 2002

🔒 Cybersecurity

☁️ SaaS

📋 Description

• Diseñar, desarrollar y optimizar soluciones basadas en Microsoft Dynamics 365 Customer Service Workspace. • Implementar y configurar el Channel Integration Framework dentro del entorno del cliente. • Integrar funcionalidades mediante Microsoft APM SDK y desarrollos personalizados en JavaScript. • Analizar requisitos funcionales y asegurar la alineación con las capacidades del producto. • Colaborar con equipos multidisciplinarios en un entorno ágil. • Aportar visión técnica, proponer mejoras y garantizar la calidad del desarrollo.

🎯 Requirements

• Experiencia demostrable en Microsoft Dynamics 365 Customer Service. • Conocimiento de Copilot Service Workspace (según documentación oficial). • Experiencia en la implementación y configuración de Dynamics 365 Channel Integration Framework. • Conocimiento práctico de Microsoft APM SDK. • Experiencia demostrable en JavaScript. • Experiencia en TypeScript. • Trabajo en equipo con metodologías ágiles: Scrum, Kanban. • Manejo de herramientas colaborativas como Jira. • Capacidad para evaluar requisitos funcionales y alinearlos con el producto. • Autonomía y responsabilidad para gestionar tareas de manera independiente. • Inglés avanzado (C1). • Español.

🏖️ Benefits

• 100% remoto • Horario: 9:00 a 18:00 • Contrato indefinido con IRIUM , desde el inicio del proyecto. • Banda salarial abierta: valoramos todas las candidaturas según experiencia y expertise. • Posibilidad de acceder a retribución flexible (seguro médico, restaurante, transporte, guardería…). • 23 días de vacaciones. • Excelente clima laboral, dinámico y orientado al crecimiento. • Acceso ilimitado a formación tecnológica puntera en modalidad barra libre. • Programa de beneficios IRIUM+ con descuentos exclusivos en tecnología, ocio, viajes, bienestar, hoteles, moda y cientos de marcas premium.

Apply Now

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