Content Specialist

October 7

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Iron Mountain

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Enterprise • SaaS • Security

Iron Mountain is a global leader in information management services, offering a wide range of solutions such as digital transformation, data and IT security, asset lifecycle management, and records storage. With operations across more than 60 countries, the company serves various industries including financial services, healthcare, public sector, and energy. Iron Mountain's services aim to protect, unlock, and extend the value of customers' information, leveraging advanced technologies like its InSight Digital Experience Platform to unify physical and digital data. The company also provides warehousing and logistics solutions, with a strong focus on sustainability and security.

10,000+ employees

Founded 1951

🏢 Enterprise

☁️ SaaS

🔐 Security

📋 Description

• Maintains and updates HR portal content and manages use of tools, standards, and process, including authoring, provisioning, tagging, publishing, auditing, and providing input/feedback on HR portal content organization • Updates, creates any information that supports and encourages self-service delivery on the HR portal • Supports efforts to work with Regional COE partners and HUBs to curate HR content and drive customer engagement with HR user interface • Maintain existing employee facing Knowledge articles and the creation of new ones to include coordinating sign-off through publishing • Supports and delivers on assigned annual and ad hoc HR projects and initiatives with requirements developed through the collaborative effort of cross-functional teams and clients • Delivers on recommendations to promote increased self-service and usage of HR knowledge and communications tools as indicated by operational analysis

🎯 Requirements

• 3+ years of professional experience in Human Resources • Experience working within the ServiceNow product and in content creation, marketing, communications, or similar • Excellent oral and written communication skills; demonstrated ability to effectively establish and maintain working relationships with diverse stakeholders at all levels • Ability to work in teams and independently with minimum supervision

🏖️ Benefits

• Ability to work remote • Competitive compensation and benefits package • Total Rewards to support your career and wellbeing • Professional development and growth opportunities