Compliance and Documentation Coordinator – USA Healthcare

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October 7

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iSTA Solutions

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B2B • Healthcare Insurance • SaaS

iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.

1001 - 5000 employees

🤝 B2B

⚕️ Healthcare Insurance

☁️ SaaS

📋 Description

• Prepare and manage **Provider Information Packets (PIPs)** for assigned ABA technicians/therapists. • Confirm documentation requirements with schools, districts, or families. • Review and collate all necessary materials (background checks, licenses, IDs, etc.). • Coordinate with the **onshore HR team** to obtain missing documents. • Track and update progress in a **Google Sheet** (in progress, submitted, approved). • Ensure each packet is completed and submitted within **two business days** of assignment. • Support process improvements to create better visibility and tracking systems.

🎯 Requirements

• Excellent **verbal and written communication** skills (must be comfortable speaking with US-based school contacts and families). • Strong **organization and attention to detail**. • Reliable **follow-up and time management** abilities. • Prior experience in **administration, compliance, or coordination** is advantageous. • Comfortable using **Google Sheets and online document systems**. • Reliable internet connection and quiet workspace for calls.