Junior Medical Billing Representative – USA Healthcare, ABA Therapy

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November 24

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iSTA Solutions

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B2B • Healthcare Insurance • SaaS

iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.

1001 - 5000 employees

🤝 B2B

⚕️ Healthcare Insurance

☁️ SaaS

📋 Description

• - Prepare and submit insurance claims accurately and within required timelines. • - Enter billing and service data into billing systems with high attention to detail. • - Verify session notes, timesheets, and required documentation before claim submission • - Review all service and therapist documentation for completeness and accuracy. • - Report any missing or incorrect information to the appropriate team member. • - Track claim statuses and follow up on pending, denied, or returned claims. • - Assist in identifying basic errors or discrepancies that could cause claim rejection. • - Maintain accurate and up-to-date records of claim progress. • - Support the billing team in resolving simple billing errors and coding issues. • - Request additional information from internal teams when needed. • - Communicate clearly with internal colleagues and US-based teams when clarification is required. • - Provide routine updates on claim progress, trends, or recurring issues. • - Meet all deadlines and follow required billing workflows. • - Adhere to US healthcare billing standards and company policies. • - Maintain strict confidentiality and comply with HIPAA guidelines

🎯 Requirements

• - Strong attention to detail with a methodical and analytical approach to problem-solving. • - Excellent verbal and written English communication skills. • - Proficient in Microsoft Office Suite. • - Experience in BPO environments or working with US clients is an added benefit. • - Experience in medical billing, insurance processing, or revenue cycle management. • - Ability to remain patient, empathetic, and professional in all customer interactions. • *If you are not contacted within 14 working days, please consider your application unsuccessful.*