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ServiceNow Certified Technical Architect

🕒 September 25

⚔️ Virginia – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🔙 Backend Engineer

👻 Ghost score 25%

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Cloud

ITSM

ServiceNow

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Logo of iTech AG

iTech AG

51 - 200 employees

Founded 2008

💼 Consulting

🔒 Cybersecurity

Consulting • Cybersecurity • Software Development

iTech AG is a company that provides advanced technology solutions aimed at unlocking the potential of organizations in both the public and private sectors. They specialize in modernizing systems and processes through a variety of services including management consulting, portfolio, program, and project management, agile transformation, digital platforms, digital innovations, cloud and infrastructure, and cybersecurity. iTech AG is noted for its capability to tailor and implement agile solutions and their approach to secure enterprise operations. As a ServiceNow Elite Partner, they work with leading technology companies to deliver innovative solutions that meet evolving market and customer needs.

📋 Description

• Support presales solutions, in-house lab development, demos, and federal contracts • Design, develop, integrate, and operate ServiceNow prototypes and advanced proof-of-concepts • Engage directly with decision-makers during demo calls • Translate prototypes into written responses and demos throughout business development, capture, proposal, and delivery lifecycles • Drive demo strategy for key accounts in alignment with customer needs • Manage implementation roadmaps and align business needs with technical execution • Provide domain, architecture, and technical expertise for projects, clients, presales, and demos • Support architecture and design documentation • Manage key customer relationships, align service delivery with business objectives, and mitigate risks • Analyze business needs and translate them into ServiceNow technology architecture • Shape customer innovation strategy and ensure process excellence • Collaborate with business SMEs, solution architects, and technical architects on transformative solutions • Mentor junior team members in demo preparation, execution, and knowledge management • Support professional development, team excellence, marketing strategies, branding, and business development • Contribute to proposal sections, capture meetings, technical narratives, visuals, and persuasive arguments • Shape compliance strategy and ensure regulatory alignment • Drive documentation and internal knowledge-sharing strategies

🎯 Requirements

• Hands-on experience building ServiceNow solutions and managing ServiceNow employee experience solutions • Proven experience in ServiceNow ITSM and ITAM/EAM implementations as an architect • Expertise in ServiceNow platform management, configuration management, implementation, and consulting new customers on the Art of the Possible • Experience integrating ServiceNow modules with integrated applications including USPS, UPS, and FedEx delivery services • Experience designing and implementing ServiceNow solutions built on or built with offerings on the platform preferred • Working understanding of the Federal procurement process, including FAR and contracting vehicles preferred • Certified Technical Architect (CTA) • 5+ years of experience in the IT industry • 3+ years of experience with the ServiceNow platform • Active Public Trust or ability to obtain a Public Trust • U.S. Citizenship required pursuant to a government contract • Ability to work in a fast-paced Agile environment • Knowledge of ITIL, SAFe, Scrum, PMI, cloud, DevOps, and AI • Ability to write, review, and craft proposal sections across IT and ServiceNow workflows, disciplines, modules, or requirements

🏖️ Benefits

• Equal Opportunity Employer • Reasonable accommodations for individuals with disabilities

Apply Now

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