Field Service Engineer – Glasgow, Edinburgh

🕒 June 15

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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ITW

WebsiteLinkedInAll Job Openings

10,000+ employees

🚘 Automotive

🏗️ Construction

🍽️ Food & Beverage

Automotive • Construction • Food & Beverage

ITW is a global, multi-industry manufacturing leader (Illinois Tool Works Inc. ) founded in 1912 and built around a proprietary business model. The company operates through seven industry-leading segments and more than 80 global divisions to deliver customer-focused industrial solutions—ranging from components and fastening systems to food-preservation and motion-powering technologies. ITW emphasizes innovation, sustainability, and strong margins and returns while serving primarily business customers worldwide.

📋 Description

• Provide high quality field based technical expertise at customers sites across the country • Responsible for installation, calibration, fault finding, training and fixing customer equipment • Carry out repairs, on site commissioning, service and calibration of customer's inline inspection equipment to the stated processes and procedures • Provide on-site customer training where required • Handle on site customer queries in a fair and courteous manner • Completing all necessary paperwork accurately and on a timely basis in accordance with the company procedures • Expected to co-operate by working overtime as and when required • Be part of the on-call standby rota system as required • Provide technical support via phone and email where required

🎯 Requirements

• Good Technical Electrical / Electronics skills • Minimum BTEC/ONC/HNC or similar qualification in electromechanical / electrical engineering • Ideally experience in a field service role and familiar with all aspects of customer service including commissioning, repairs, and servicing • PLC programming and knowledge of PC hardware an advantage • Good PC literacy • Good Organisation skills orientated around reliably delivering what is promised • Good methodical approach to problem solving • Full current driving licence • Good communication skills • Good customer service skills • Flexibility will be required to work overtime and stay away overnight occasionally

🏖️ Benefits

• Health insurance • Professional development opportunities