Tax Professional

🕒 September 3

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Tax

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Jackson Hewitt Tax

WebsiteLinkedInAll Job Openings

11 - 50 employees

💸 Finance

👥 B2C

Finance • B2C

Jackson Hewitt Tax is a U. S. -based tax preparation and tax-resolution services company that provides year-round tax filing and related services to individual consumers through company-owned and franchised local offices, retail partnerships (notably locations inside Walmart), and online/remote filing options. It offers in-person Tax Pros and remote support for individual income tax preparation (including self-employment and cryptocurrency filings), amendments, extensions, IRS audit/collections assistance, identity-theft protection, and guarantees such as a Lifetime Accuracy Guarantee and a Biggest Refund guarantee. Jackson Hewitt also recruits franchise owners and local Tax Pros; most offices are independently owned and operated.

📋 Description

• Prepare tax returns remotely for clients working with Client Service Associates in Jackson Hewitt offices • Communicate with Client Service Associates to gather information and ensure accurate, efficient return preparation • Assist tax professionals with tax questions • Resolve holds, rejects, and return-management issues • Troubleshoot Jackson Hewitt software and process questions • Support and coach tax professionals with varying levels of experience • Work closely with the leadership team to support offices throughout tax season

🎯 Requirements

• 5+ years of Jackson Hewitt experience required • TP3 level or higher required • General Manager or Area Manager experience strongly preferred • Strong knowledge of Jackson Hewitt tax software, systems, and processes • Experience preparing and troubleshooting complex tax returns • Strong communication and problem-solving skills • Ability to work independently while being an active part of a remote team • Dependable, positive, and comfortable working in a fast-paced environment • Full-time availability during tax season • Dependable high-speed internet • Reliable cell phone service • A quiet, professional workspace • Consistent availability and responsiveness during scheduled hours • Current Preparer Tax Identification Number (PTIN) from the IRS required

🏖️ Benefits

• Free tax training • Continuing education for tax preparers • Flexible scheduling • Tax Pro bonus program • Other award drawings • Seasonal opportunities • Work-life balance • Career development and transferable skills • Recognition of wins in client satisfaction, returns completed, and other company objectives • End-of-season team celebrations