Lead Analyst
🕒 June 1
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📋 Description
• Deepen Existing Customer relationships to drive positive customer engagement, improve profitability, and reduce losses. • Run credit, pricing and marketing strategies to achieve this goal • Deliver these strategies by using Python/R/SQL, Alteryx and Tableau, to manipulate and analyse data on a day to day basis, working at the cutting edge of analytical and statistical techniques. • Promote a test-and-learn approach, constantly challenging existing strategies and processes to find better outcomes. • Providing the business with data-based insight and recommendations for changes and improvements, and see those all the way through to implementation on a wide range of things including: limit management, balance transfers, promotional campaigns, and general portfolio management. • Utilise big data across multiple sources to enhance our relationships with our customers. • Deeply analyse portfolio performance trends to ensure portfolio health is maintained when executing these strategies. • Collaborate with other teams like Tech / DataOps / Commercial / Finance / Customer Service / Collections to ensure smooth delivery of strategies and correct outcomes’ forecast. • Proactively identify gaps and potential risks in processes to maintain consistent adherence to high-quality standards.
🎯 Requirements
• A degree in a quantitative field like Economics, Mathematics, Statistics, Business or Computer Science. • 6+ years of experience in an analytical role; Lending or Risk experience is a plus, Credit Card experience a big plus. • Extensive experience using SQL to extract and manipulate data, Python is a plus. • Strong coding skills, and knowledge of databases including MySQL and AWS desirable. • Previous experience of Tableau and/or Alteryx preferable. • The ability to prioritise workloads and manage time effectively. • The ability to interact and work alongside key stakeholders at all levels across the business with attention to expectation management. • Experience in clearly communicating complex analytical insights in a simple manner to diverse audiences, including both technical and non-technical stakeholders.
🏖️ Benefits
• Competitive salary • Pension contributions, including Salary Exchange facility • Annual bonus potential • Private medical cover provided by Vitality (optional benefit) • 25 days annual leave (FTE) plus UK bank holidays (with an additional day added for each full calendar year worked, up to a maximum of 30 days). • Your birthday off each year as an additional day's holiday • 4x life insurance cover • Access to our confidential Employee assistance programme
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