JD Online
JD Online powered by JD Institute Of Fashion Technology, where Design Education meets Technology. India’s best academic online learning platform for design enthusiasts and the aspirants. Pre-recorded lectures, Live Lectures, Masterclasses and Workshops.
11 - 50 employees
Founded 2024
Customer Service Virtual Assistant
Job not on LinkedIn
March 14
JD Online
JD Online powered by JD Institute Of Fashion Technology, where Design Education meets Technology. India’s best academic online learning platform for design enthusiasts and the aspirants. Pre-recorded lectures, Live Lectures, Masterclasses and Workshops.
11 - 50 employees
Founded 2024
đź“‹ Description
• Maintain and update client files. • Ensure client satisfactions. • Converse with clients via phone or email. • Accurately answer client queries and deal with client grievances. • Redirect urgent issues to the relevant departments. • Generate quotes for clients as and when requested. • Handle clients concerns and criticisms with patience. • Mediate returns and refunds and process them accordingly. • Inbox management. • Receive, read and filter, and file customers email requests. • Perform other duties related to Customer Service role as needed.
🎯 Requirements
• Friendly yet professional demeanor • Top-notch communication skills • Proficient in client management
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