Program Operations Specialist

Job not on LinkedIn

🕒 August 19

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $48k - $84.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 44%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 85 days.
• Jobs at this company usually fill in 21 days.

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JHU EEHPC

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

🤖 Artificial Intelligence

🏥 Healthcare

Education • Artificial Intelligence • Healthcare

JHU EEHPC is the Energy Efficient High Performance Computing Lab at Johns Hopkins University, led by Tinoosh Mohsenin. The lab focuses on designing medical, health, and wearable devices and developing tiny, energy-efficient wearable and mobile computing systems through cross-layer approaches spanning algorithms, architecture, hardware, and system integration. It applies high-performance computing and artificial intelligence methods to smart health monitoring, robotics, autonomous navigation, and related domains, aiming to revolutionize healthcare, transportation, and public utilities.

📋 Description

• Manage the Hire Hopkins email inbox, triage inquiries, route messages, and track response status • Plan, create, and distribute feedback mechanisms for employers, JHU stakeholders, and students • Own Concur expense management, including processing, tracking, reconciliation, and policy compliance • Maintain vendor relationships, contracts, subscriptions, and operational needs • Support employer events, hiring initiatives, and treks through registration setup, Handshake configuration, materials preparation, and post-event tracking • Optimize scalable administrative workflows • Maintain the office technology infrastructure, including the website, SharePoint, CRM, Handshake, and other systems • Update website content, employer partner information, and team materials • Manage SharePoint organization, version control, and access permissions • Execute CRM data entry, user access, and routine maintenance • Collaborate with the Handshake administrator to monitor job postings and employer interactions and ensure proper tagging and visibility • Serve as the operational liaison to the Office of Digital Transformation on technology operations, integrations, and platform support • Support evaluation of new technology solutions • Own data hygiene and accuracy across CRM, Handshake, event registration, and employer engagement systems • Create, maintain, and analyze event records, registrations, surveys, and outcomes • Partner with the Office of Digital Transformation on data cleaning, formatting, delivery, requests, and infrastructure work • Analyze operational metrics, survey results, and event outcomes and recommend improvements • Create regular internal reports on operational metrics, employer engagement, and event outcomes • Use Excel and PowerBI to present operational insights to non-technical audiences

🎯 Requirements

• Bachelor's Degree • Three years progressively responsible experience in program administration in an academic environment • Additional education may substitute for required experience under the JHU equivalency formula • Additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, where permitted • Availability 9am–5pm EST, Monday–Friday • Strong problem-solving and analytical abilities • Stakeholder communication and prioritization skills • Initiative and ownership mindset • Process improvement orientation • Attention to detail and organizational skills • Ability to handle confidential information with discretion • Commitment to FERPA and PII data security compliance • Preferred: five-plus years of experience in operations, program administration, or a related field • Preferred: experience owning operational initiatives and complex projects in a multi-stakeholder environment • Preferred: strong analytical skills and data-driven problem solving • Preferred: advanced proficiency with Microsoft Office Suite and CRM systems • Preferred: proficiency with Excel and PowerBI • Preferred: website management and SharePoint administration experience • Preferred: experience supporting a growing, multi-team office or function • Successful candidates are subject to a pre-employment background check • Faculty, staff, and students are required to receive the seasonal flu vaccine, subject to exceptions

🏖️ Benefits

• Remote-first work arrangement • Laptop provided • Cellphone provided • Health, life, career, and retirement total rewards package • Seasonal flu vaccine provided/required, with medical or religious exceptions • Pre-employment vaccinations required for applicable positions are provided at no cost • Paid? Not explicitly stated

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