Operations Supervisor

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🔥 6 hours ago

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Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10,000+ employees

We provide commercial real estate services for corporations and investors across the globe that save money, increase productivity and improve sustainability.

📋 Description

• Lead daily operations for designated areas, ensuring safe, efficient, and cost-effective service delivery to clients and building occupants • Provide direct operational support to field teams and track and report performance metrics • Collaborate with regional operations teams to ensure consistency of service delivery • Communicate owner/landlord processes to engineering teams and contractors performing building infrastructure work • Identify, implement, and execute updates to policies, procedures, and best practices • Partner with EH&S and account management to identify safety hazards and ensure safe work environments • Manage refrigerant purchases and tracking compliance • Gather and compile data for business reporting requirements • Track and monitor SLA performance metrics • Manage work orders and NTE (Not-to-Exceed) approvals in CMMS systems • Oversee budget planning and forecasting processes • Direct operations, staffing, performance, and development of technical teams • Conduct performance reviews and ensure compliance with policies, procedures, and training requirements • Recruit, interview, and onboard technical staff • Support special projects and other duties as assigned

🎯 Requirements

• High School Diploma or equivalent • Minimum 7 years technical experience in building engineering with strong expertise in packaged HVAC equipment repair, refrigeration, maintenance, and system design and application • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) • Experience with CMMS systems (Corrigo or similar) • Understanding of HVAC systems, refrigeration principles, and building automation • Strong organizational and management capabilities • Excellent interpersonal and supervisory skills with customer service focus • Strong analytical abilities and attention to detail • Effective business writing and verbal communication skills • Ability to multi-task and work independently or collaboratively • Adaptability to dynamic work environments and change management • Valid Driver's License • Universal EPA Refrigerant Certification

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay

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