Senior Manager, Facilities

Job not on LinkedIn

🕒 August 26

🗽 New York, Virginia – Remote

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💵 $125k - $145k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 33%

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Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Manage delivery of facilities services to an assigned portfolio of retail bank branches and cafes • Act as the primary client contact regarding operations • Oversee facility managers responsible for day-to-day operations and customer-facing retail locations • Monitor vendor management activities, service delivery standards, scope changes, and poor performance • Ensure adherence to preventative maintenance schedules for HVAC, security systems, point-of-sale equipment, ATMs, and other critical infrastructure • Develop and implement programs and processes to reduce operating costs and increase operational efficiency • Ensure compliance with health, safety, food safety, environmental, and risk management policies • Support compliance reviews, health inspections, audits, and training programs • Drive benchmarking, best practices, and continuous improvement initiatives • Coordinate engagement between facility managers and internal teams • Develop senior-level client relationships and ensure service levels and KPIs are achieved • Oversee operating budgets, budget tracking, forecasting, financial reporting, vendor payments, and cost-saving initiatives • Lead recruitment efforts for facility managers and oversee their teams • Coach, mentor, train, and support facility managers in performance management and development planning • Conduct performance reviews and provide strategic direction for facilities matters across assigned locations • Represent JLL's core values of Teamwork, Ethics, and Excellence

🎯 Requirements

• Bachelor's degree or equivalent • Relevant certifications and industry designations preferred (i.e., LEED, CFM, FMP, or food service/hospitality management certifications) • 7+ years of leadership in a facility management environment, including at least 3 years managing other facility managers who oversee retail, banking, or hospitality facilities • Proven experience managing remote teams and facility managers across multiple time zones and geographic regions • Ability to travel up to 30% to visit locations across the portfolio and support facility managers • Proficiency in a range of information technology tools and platforms • Strong interpersonal skills, strategic thinking ability, and problem-solving capability, particularly in customer-facing environments • Excellent verbal/written communication and presentation skills with ability to interface with senior client stakeholders • Proven record of developing high-performing facility management teams and providing excellent internal and external customer service in retail or hospitality settings • Candidates must be authorized to work in the United States without sponsorship

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health

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