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Vendor Manager

Job not on LinkedIn

🕒 October 23

🤠 Texas – Remote

infoinfo

💵 $120k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on Jones Lang LaSalle Americas, Inc.'s careers page, not through a job board

First seen by Remote Rocketship October 23

Still open on Jones Lang LaSalle Americas, Inc.'s site. Checked 3 hours ago.

Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Lead weekly meetings with the client’s Operations teams to review vendor performance, address challenges, resolve issues, and drive corrective actions • Maintain proactive communication with client Operations teams and vendors • Establish, maintain, and optimize strategic relationships with third-party vendors and service providers supporting data center systems • Serve as the primary point of contact for vendors working within assigned facilities • Lead vendor performance management, business reviews, and continuous improvement initiatives • Monitor compliance with contractual obligations, service level agreements, and performance standards • Track and analyze Work Order completion rates, response times, and service quality • Verify billing and invoice justification using Corrigo data • Process vendor payments according to contractual terms and approval workflows • Implement warranty management programs and maintain a centralized warranty repository • Monitor warranty expirations and coordinate claims for covered repairs and replacements • Manage vendor training on data center operations and critical systems • Provide contractor training and notifications regarding critical functions, work requirements, and incident contacts • Ensure vendors and contractors understand Data Center Work Rules • Coordinate vendor onboarding, system access, documentation collection, and stakeholder introductions • Maintain contracts, service agreements, insurance certificates, and compliance records • Ensure regulatory compliance for vendor operations within data center infrastructure • Prepare and report vendor KPIs against established targets • Provide technical support to facility projects and modifications, including construction support, commissioning, and final acceptance • Develop, review, and approve vendor work efforts and Mission Critical Statements • Identify performance issues and implement corrective action plans • Conduct vendor business reviews and drive best-practice improvements • Escalate vendor performance issues or building discrepancies to management • Directly supervise assigned personnel, including interviewing, hiring, training, work assignment, performance appraisal, rewards, discipline, and complaint resolution • Perform additional duties as requested

🎯 Requirements

• Hands-on experience working in a data center/critical facility, including UPS systems, emergency generators, and switchgears • High School diploma or GED equivalent • Seven to ten years of engineering experience or equivalent industry experience • Five to seven years supervisory experience • Moderate knowledge of manual trades such as carpentry and electromechanical repair • Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, technical procedures, governmental regulations, and codes • Ability to write routine reports and correspondence • Ability to speak effectively before small groups of tenants or fellow employees • Demonstrated verbal/written communication skills • Ability to use drawings, specifications, shop math, and measuring or testing instruments • Working knowledge or capability to develop proficiency in Microsoft Word, Excel, Outlook, Microsoft Access, and other software packages • Must be able to professionally interact with tenants and contractors • Leadership ability, presentation capabilities, and organization skills • Corrigo experience preferred • MCIM / Salesforce experience preferred • Zendesk experience preferred • ServiceNow experience preferred • Authorized to work in the United States without sponsorship • Ability to lift a minimum of 50 lbs. • Ability to climb stairs and navigate rooftops to access equipment • Ability to walk, climb, bend, kneel, lift, stoop, and work/extend overhead

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay • Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health • Equal Opportunity Employer and reasonable accommodations for individuals with disabilities

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