Chat Support Agent

Job not on LinkedIn

November 15

🗣️🇪🇸 Spanish Required

🗣️🇧🇷🇵🇹 Portuguese Required

Apply Now
Logo of JobHome

JobHome

B2B • SaaS • Enterprise

<JobHome> JobHome is a Brazilian customer service and contact-center company that provides managed call center services, omnichannel and hybrid AI+human customer experience solutions, self-service automation, and a cloud-based management and monitoring platform. They offer help desk, tele-sales/SDR, post-sales support, performance marketing and e-commerce services, and infrastructure for secure, scalable operations, serving large enterprise clients across multiple industries.

5001 - 10000 employees

Founded 2017

🤝 B2B

☁️ SaaS

🏢 Enterprise

📋 Description

• Conduct customer interactions via chat • Provide courteous and professional service • Assist customers with inquiries • Identify upsell opportunities and update customer information in the system • Conduct research and participate in training to stay up to date with industry developments

🎯 Requirements

• Be at least 18 years old • Fluency in Spanish (written) • Excellent written communication skills • Dynamic and proactive • Familiarity with adult-oriented content (18+) • Ability to work in a team • Familiarity with customer service tools and software • Availability to work flexible hours, including overnight shifts, weekends and holidays, according to the work schedule

🏖️ Benefits

• CLT-based salary (formal employment contract) • Meal allowance • Health insurance • Dental insurance • Funeral assistance • Life insurance • Partnerships with Anhembi Morumbi and São Judas Tadeu universities • Partnership with psychologists from Anhanguera University • Work equipment provided • Opportunities for growth and professional development • Ongoing training and upskilling

Apply Now

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